"Wonderful. Keep up the great work and great customer service!"
"I only shop here when I have a coupon because the plus size clothes are mostly ugly at the location but it is close to my house. The staff was rude and two of them walked away when I was trying to talk to them about my issues and when I asked if I could put something on hold for another day."
"messier store and rude employees"
"I have shopped at Palais Royal for more than 30 years. I still love the store."
"I love Palais Royal! I get coupons in the mail and use my senior discount. Products are very high quality and affordable!"
"The store had a lot of boxes stacked up that needed to be unpacked - to make it easier to maneuver around the displays."
"While I love all the styles the store offers, I do think the prices are high. If it weren't for coupons and clearance, I wouldn't be able to afford shopping here.That being said, it is one of my favorite stores."
"I like shopping at Palais Royal. I really like being able to purchase clinique without going to the mall. I wish the plus sizes were more suitable for larger women. I really really like to purchase items made in America."
"Friendly service, clean store, well organized displays, easy to shop."
"I have shopped at Palais Royal for years. I love the Clinique counter. I buy all my bras at your store. I would love for this store to purchase their wares in the USA. I shop in the plus department. I do NOT like the blouses that are available now. A plus size woman does not like to wear sleeveless and the flimzy, clingy material that most of the blouses are made of. One time, years ago, I purchases 2 blouses that were made in the USA at your store. They are both lined, which keeps your bra line from showing. The neckline is embellished with sparkles which dress it up. I love these, I still wear them around the house. The material is of very good quality. A person does not mind paying a good price for something of quality that will last for a while. I guarentee that the thin, flimsey material used now will not last till the water gets hot. Please improve your quality or I will have to search for another store."
"I enjoy shopping at Palais Royal. I buy Clinique from Naomi. Wish you would purchase from the USA."
"I shopped at Palais Royal and my general experience was a positive one."
"Very comfortable shopping experience. Friendly staff, very helpful. Good quality clothing . Great sales and discounts."
"Kevin was the associate (assistant manager) that assisted me during my visit and also the person that check me out. Very friendly and helpful."
"I frequently shop this store/company. Nice selection and competitive prices."
A rep from Palais Royal, Tomball, TX, rbSTAGE, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”