"Didn't go to stages...went to palais royal"
"Have shopped at State Stores for years. Even drove over from Mississippi to find my daughters prom dress"
"the store rearranged from the last time I had visited. no proper signage showing the area I was looking for"
"Ok we o my had a bad experience when we were checking out another worker came up and told us we should be checking out at the other check out if we wasn't buying makeup, and this was after we were told to move over there when we were in the other check out. Wasn't happy about that. Other than that it was ok."
"experience was good; no problems. The updates to this store has really improved the overall shopping experience"
"I was kinda shocked at how the store was remodeled, it looked great. Wanted to spend more time shopping as I saw so many things I wanted to look at but was in a hurry, so had to grab what I went in to get and leave. But I will be back!"
"Good shopping experience Palais Royal!"
"My experience was what i was expecting, still gretalt lacking in customer service. Even the manager or managers on duty need customer service training or maybe especially are in need,"
"Have a very horrible experience and will not go back the assistant manager was completely rude"
"I was not at all satisfied with my visit I felt like the store manager was rude and her assistant seem to be rude as well"
"The associate who checked me out, Stephanie, was very helpful and helped me apply all the discounts I had available. I like being able to apply more than one discount on some purchases."
"Shopping in this store was pleasant. Associates always there if you need them.Allowed to browse without being annoyed. Have shopped with Stage and Palais Royal for a very long time and as always , I leave the store pleased."
"The person who waited on me was very knowledgable, and helped me very much."
"Love the leisure, comfortable feeling of the store with time to browse for just the right item, using coupons to enhance the overall experience of the deal!"
"I came looking for a specific item. The only frustrating thing is dealing with coupons and often not being able to use them because items end in 8. Or not more than one at a time."
A rep from Palais Royal, Tomball, TX, rbSTAGE, has responded:
“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”