ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.59/5
Shipping & packaging:
3.59/5
Customer service:
3.33/5
Return/Replacement policy:
3.32/5
Featured Review


Verified
1/5

2024-11-08

Incorrect part

"When I received the package you could see it had been opened and returened. The part is incorrect for a Tiguan the part is for a full size SUV. I have pic' of box upon deliever. the part does not fit a tiguan."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-08

Great service

"Great help and service. Parts fit right the first time and were delivered quick! Definitely 5 star service and will recommend Parts geek to anybody and everybody. Great job!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-08

Excellent!!!

"Ive used parts geek before and I'm 100% satisfied! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-11-08

My refund money

"My refund money
Y'all have the cheapest price on auto parts
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

Perfect Timing

"Part fitted perfect, arrived at the estimated time "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-11-07

Sent me the wrong part.

"Didn't receive what I ordered. Still have yet to send it back because of work"


Verified
5/5

2024-11-07

Perfect again

"Another "PERFECT" experience. Part came earlier than expected. Box within an box was needed as shipper must have snagged the outer box and tore a gash in it. Inner box with part was undamaged. Installed 3rd brake light in 15 mins....easy peasy. Plug and play no problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-07

Headlight kit

"Came on time .Good quality and was just as described. Fit was perfect. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

great parts

"there was an error in a listing but they made it easy to return and find me the correct parts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-11-07

Was little late

"Took way to long for it to come in"


Verified
1/5

2024-11-07

License plate bracket too small for license plate. It shows big on internet, yet physically too small.

"I have been trying to return the bracket but was met with obstacles. No one returned my phone calls. I waited on phone until someone hung up on me. I waited on the phone several times. Contacting support is I tried to return the bracket via internet couldn't upload picture from phone. I need to return product so I can purchase by physically looking at the size of the bracket. I have been delayed long enough as this state requires a front and back bracket. I have no use for that small bracket. I didn't have a problem with my other orders, but this experience is the worst. I JUST WANT TO RETURN THE TOO SMALL BRACKET. IT'S TOO SMALL FOR ANY STATE IN AMERICA."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-11-07

Wrong parts

"After receiving the parts I went to go and put them on and they are way too big for a 2019 Chevy Silverado 1500 LT"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-11-07

Ford part

"Ordered a part for my pickup, got the right part, quick shipping and fair price, thank you parts Geek."


Verified
5/5

2024-11-07

Arcadia

"The part came in reasonably in time . So we could fix my car and she was very happy . Thank You! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

Can always count on PartsGeek!

"Always have what I need! Great place for car parts! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process