ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.35/5
Return/Replacement policy:
3.32/5
Featured Review


Verified
5/5

2024-10-18

You were on time before I was expecting to get it great job

"I always get deliveries from you and good fashion parts are working great thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-10-18

Very bad experiens

"They send me wrong parte and de way to get mi mony return a had to pay 33 dollars por shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-18

Great service, Fast Shipping, Great prices

"Great service, Fast Shipping, Great prices"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-10-18

Headlight Assembly Was Defective

"Cheap, poorly made parts. I have to pay for return shipping on a very large box that will be quite expensive. Bulb dangling out of socket. Socket is cheap and crumbly and bulb will not click into place. I will not buy parts from this dealer again-- bad experience. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-18

the box was opened, and the part was bent. :(

"the box was opened, and the part was bent. it was a hassle. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-18

Broken Part

"My part was delivered broken. I requested to return the part.. even sent in pictures. I Haven't heard anything else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-18

parts

"Partsgeek is the best. Good prices and prompt service. Doesn't get any better than that."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-10-18

Nothing Delivered

"I did not get anything delivered "


Verified
5/5

2024-10-18

New Grille Assembly

"New grille assembly fits perfectly and looks good. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-10-18

Parts don't fit.

"The parts description said they fit my car but didn't. The boxes had already been trashed so l could not return."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-10-18

Excellent product

"I ordered a starter got in nice condition only thing you got to be carful ordering cause I received 2 but it was easy sending the other one back, So I have gotten lots of parts and they are awesome."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-18

Misleading information.

"I needed front struts for my 97 Park ave. I got a "suggested" item I believed to be what was shown as the part that would fit. When it came,it didn't fit! It was for a 97 Buick regal!!! Seems like a better systems of checks and balances should be in place instead of relying on people reading to get reliable information. I read the reviews on Google and saw countless incidents where the same exact thing happened to others as well! So it seems to be a problem on the companies part! I called and spoke to a rude customer service person and the chat is useless!!! I wouldn't buy a pair clip from these rip off artists!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-18

Wrong parts and very upset...

"I ordered the parts I needed got the wrong parts now my vehicle is apart and I'm without a vehicle and I'm Terminally I'll and visit my doctor often. Not now "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-18

Excellent service

"Arrived on time, and the correct part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-18

Poor salesman experience

"I call to check parts description because the web page doesn’t have one. The sales person checked and stated it came with everything I needed then emailed me a link. I then placed the order and only received a fuel pump when I was expecting the sending unit and strainer to come with it. Very poor service online and in person. This seems to be the new normal and I know EVERYONE is extremely tired of this kind of service. "