"I ordered a windshield wiper pump and it didn’t work, I tried to replace it by sending it back, PartsGeek would not let me return the one that didn’t work, instead I had to reorder another and I lost 33.00 and change, now I’m stuck with the one that I ordered that I have no use for, I will never order anything from PartsGeek again, and I will notify anyone who wants to order parts from this company they took advantage and I lost money due to their return policy "

"I had to order another part because wrong part was ordered. I followed process for returning the incorrect part and paid additional money to send it via Post Office.
I received an email after 3 weeks saying that the part was used. IT DIDN'T FIT my car. So how was it used?
I was informed I wasn't due a refund and they will send the parts back to me.
This is poor customer service because I have no need for the part. Especially since I ordered the correct part from this company.

Very disappointed with this company. The prices are lower, but customer service is TERRIBLE."

"Ordered wrong part and was able to return with no problems. A refund was issued to my credit card within a few short days !
I will definitelybe using them again and would recommend them highly !!"

"Great parts fit good no issues...this is the 2nd order from you will order all my parts from you thanks "

"Fast felivery good parts, very cheap on there prices"

"Part came quickly and we put it on and it works great! "

"I will be buying a lots of parts from you and your prices are very cheap for people can afford them thank you vary much from albert sandoval "

"Easy to find what I was looking for and purchase at a very affordable price "

"Still not refunded as of yet. Twenty dollars may not be a lot to you but in my world, that's a days budget for food in mine. "

"Needed parts selection was Simple and direct from beginning to end and delivery"

"Delivered in a timely matter!"

"I ordered parts a month ago, a few weeks ago I got broken parts filed a return that required speaking with customer service to get it filed because the system didn’t work. Then I specifically asked if I’d have to wait for the parts to be returned before they’d ship out replacement parts. I was told “no!” Here I am weeks later out a bunch of money and no parts or even tracking on replacement parts "

"Anytime I need a car part you guys are always my go to."

"Please send me information.I don't have to return this item."

"Great experience.
Would order again "