ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.35/5
Return/Replacement policy:
3.32/5
Featured Review


Verified
5/5

2024-10-07

Great will shop again and again

"Fast delivery and nice parts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-10-06

The wrong part was sent, though they handled the return well.

"I didn't notice until I was about to install the first of two hood struts that the wrong product had been delivered. It was a hassle, of course, but PartsGeek handled the return promptly."


Verified
5/5

2024-10-06

Good service.

"Excellent and job well done "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-06

Door handle

"The part was on time thank you "


Verified
5/5

2024-10-06

My part came before delivery date

"I loved it now I have a membership "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-06

Terrible customer service

"Got a damaged radiator in the mail and decided to return and order another one. 2 hours after reordering I changed my mind and tried to cancel only for them to tell me that they can’t do it. Item hadn’t been shipped yet. Had to wait for item to arrive and now it costs $50 to ship back and they will not cover shipping. This is my very first review ever. Completely missed out on a recurring buyer. First time returning something from them as well. They do not cancel items on purpose so that you can get stuck with product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-06

Great service

"Great and easy process, timely delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-06

Great bunch of people have no complaints

"It was great great people good parts good prices "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-06

Customer service

"Excellent customer service. If I have to give it a score from 1 to 10 it would be a 9.95."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-06

Great service

"My radiator fan shroud is the right part, found by your expert staff, and got to me a day early. Thank you guys!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-06

Part says it's just sitting in Ohio since Oct 2.

"The order has not arrived, ordered on Sep30th and purchased expedited processing. It's now Oct 6, and the part tracking hasn't moved in 4 days. This part is critical for the emissions system. Truck goes to limp mode 5mph after 150 miles. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-06

Fast and easy

"Parts were easy to find and just what I needed, no hassle with fast delivery! Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-06

After 8 days I’m still waiting for my order

"After 8 days still waiting for my order "


Verified
5/5

2024-10-06

Exactly what I needed, Fast Shipping and delivery

"Fast shipping and deliver. Had exactly what we needed for our truck"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-05

Freaky Geeky Good

"Parts were perfect and service excellent!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges