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Product & services pricing
3.69/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.35/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-03-18

Easy to find the correct part first tru!

"I needed back window hinges for a 2012 Escape. Parts Geek had the right parts and they were easy to locate. Love shopping at parts geek easy peasy!"

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Verified
5/5

2024-03-18

Pellet stove ignitor

"It was easy to find the correct part and it installed without any difficulty. It performs great."

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Verified
3/5

2024-03-18

Not what I asked for but it will do.

"I ordered a curt reciever and got a husky. If you sold cars and I ordered a corvette would you send me a mustang?"


Verified
1/5

2024-03-18

Poor Customer Service

"I have called many, many times and no one ever answers the phone. I even leave my phone number like the recording suggests and no one ever answers!"


Verified
1/5

2024-03-18

Parts never shipped.

"Parts never shipped.

Fedex labeled created for 8 days before order was cancelled.

Could not get to speak top a real perseon about order.
"


Verified
4/5

2024-03-18

Faster shipping

"Everything went great until the parts were shipped. Took over 10 days to arrive by FedEx."

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Verified
3/5

2024-03-18

Misleading sales post - No GLI Namplate Emblem

"Nice bumper, but the post mislead me to believe the “GLI” nameplate grille emblem would come with the grille itself which it did not. "


Verified
5/5

2024-03-18

Timing chain kit

"Wow a great price for all I needed for my 07 Mustang GT and Delivery fantastic will buy from Parts Geek again"

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Verified
5/5

2024-03-18

Just right

"Got the parts in a few days and they bolted right on. "

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Verified
5/5

2024-03-18

Excellent

"Went to the website entered my vehicle and found the parts I needed ordered them was given a tracking number 3 days later parts were delivered packaged great.thanks parts geek "

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Verified
2/5

2024-03-18

customer service

"the person i spoke with was dumber than me. instead of answering my question, he said i needed to hire a mechanic, thats why i buy online and ask for help which was promised to start with. no good
"


Verified
1/5

2024-03-18

Need to return and get new items.

"I bought a rotor kit from you guys and my rotors and brake pads have been on for 2 to 3 weeks and they’re already grooved. They look like spiderwebs. I am waiting on a request to return but I really just want to re-order them. I really need rotors and brake pads. I really don’t want a refund I just want new."

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Verified
5/5

2024-03-18

Looking good!

"Everything seemed to have showed up and it was quick shipping! Not too bad"


Verified
5/5

2024-03-17

Excellent service

"Excellent service. .........................."

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Verified
5/5

2024-03-18

Awesome service

"The part was a exact fit, also it arrived on time"

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