ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.35/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-03-18

Looking good!

"Everything seemed to have showed up and it was quick shipping! Not too bad"


Verified
5/5

2024-03-17

Excellent service

"Excellent service. .........................."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-18

Awesome service

"The part was a exact fit, also it arrived on time"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-18

A+

"Great experience would recommend "


Verified
5/5

2024-03-18

Perfect

"Fast shipping, correct order fulfillment, and good packaging for the items we ordered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-18

Great product

"Everything went very smoothly. Great product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-03-18

Part was not detected

"No good
Won't do it again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-02-07

Not satisfied!!

"Ordered coil pack kit (6coilpacks and plugs) for my Trailblazer… paid my mechanic to install… drove it less than 50 miles… starting running rough…bad coil on cylinder 4… called cust ser and they said I had to return whole kit… are y’all going to pay labor to my mechanic for this ?…. Just need 1 coil replaced … please HELP….send 1 new coil pack"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2024-03-18

sent wrong part, waiting for return info

"what they showed in catalog was correct part but the sent wrong part after changing part number and price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-03-18

Great!!

"The part came fast, it was put on with no problem."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-03-18

NO PART NO DELIVERY

"I order an alternator on March 3rd and it’s now March 18th and the part still hasn’t been delivered. I paid for express delivery but there’s nothing express about delivery!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-03-18

Delivery was very slow.

"Payed extra for the expedited delivery but still got package over a week later. I had previously bought the same part a week prior and that delivery was made in four days not sure what happened this time. Also, I chatted with customer service about the delay in my delivery but did not really get anywhere, customer service agent seem more concern with other things. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-03-18

still didn't get my part

"i ordered the part over two weeks ago and still didn't get my part two times talking to customer service and all the could come up with is returning my money and ordering again now i need to wait for my money to be returned and order the part again mind you i cant make any money when my truck isn't running so i' m sol thanks part geek."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-18

Perfect Fit!

"Perfect fit for my 2008 VW Passat!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-03-18

No customer service or orders once it’s placed

"I called the next morning to edit my order. I got no help after three tries within an hour. Once you orders and process you are screwed. They are no help whatsoever."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges