ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.60/5
Customer service:
3.36/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-09-12

Mercedes Sprinter side mirror

"Easy, competent, fast, great status updates, simple. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-12

Great service

"All went well, parts were delivered very quickly and all fit. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-12

Ghosted!!

"Terrible experience! Bought part, paid for expedited shipping, never received part, filed for return, nothing. Called customer support and they pushed it off to the warehouse to look into. No part, no refund, no communication. Looking into options with my credit card. Will never get my business again"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-12

Fast shipping

"Parts came very fast ,easy buying expierieance."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-12

Trouble returning

"I received an unmatched set of front struts mor than a week ago and nobody has contacted me about the return. If I ever get the correct parts I'll never shop at Parts Geek again."


Verified
5/5

2024-09-12

Package for air filters

"Delivery service of package was delivered to my address of date stated after order was shipped without any problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2024-09-12

Refund

"Still waiting on a shipping label for a return.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-09-12

Satisfied but.

"The parts I ordered was fine with the first portion of the order...however the 2nd portion the box was damaged and all of the hardware was missing..I requested just to have hardware delivered and the rep wanted me to send the whole package back..under normal condition I would have...but the box was so badly damaged..so I kept the item and used my old hardware from my original part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-09-12

C7 Alternator

"Part arrived in good shape and condition, just arrived a little later than expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-12

Filters, Brake Rotors, Fluids etc.

"Very comprehensive parts selection at reasonable prices. Standard delivery times are good."


Verified
1/5

2024-09-12

Did receive items

"Still waiting for parts that I didn’t receive "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-12

Always fantastic

"Always fantastic.a company on point is rare"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-09-12

notimpressed

"ordered fuel for my pickup, shipping was fast and on time .got part but was missing a vent check valve,had to order a valve from differant souce,not too happy.have ordered other parts from partgeek before never had any problems before, dont know what happened this time,.."

Detailed Review Benchmark + -
Pricing of products and services

Verified
2/5

2024-09-12

Part described wrong

"Ordered part wrong part delivered, talked to customer service, reported problem with no answer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-12

My order

"My order was put on back order after making me wait for a week to tell me my order was not going to be shipped! Won’t be ordering from you anymore! "