"Outstanding price, cordial customer service, great email correspondence on order updates and fast delivery to a local RV Center for pickup. I could not be more pleased with a large purchase. I will definitely choose Parts Via for major purchases for my RV."
"For the first time using Via I was very impressed. I ordered a Borla cat back exhaust system. I received it at noon the next day.
I had to pick it up at a location 9 miles away. But I was great for me. Awesome delivery company.
Thank you!!!"
“Thank you so much for your amazing review! We're thrilled to hear that your first experience with us was a success and that you were impressed with our speedy delivery! Your kind words mean the world to us! We can't wait to assist you again in the future! Thank you for choosing Parts Via!”
"Reasonable price, fast shipping."
“Thank you for taking the time to share your feedback! We are thrilled to hear that you had a great experience shopping with us. Thank you for choosing Parts Via!”
"got the Liquimoly il faster and cheaper than anywhere else"
“Thank you so much for your amazing review! We're thrilled to hear that you found our service quick, affordable, and easy! Your satisfaction means the world to us, and we can't wait to serve you again! Thank you for choosing Parts Via!”
"I ordered a part because their site says fast shipping especially if you ship to a local store, so I did and heard nothing for weeks. First email was ignored, not until 2nd email and weeks later did they finally answer my question if when my part would ship. Good thing is was not needed right away, had started to think this site was a rip off and contact my credit card company for a refund. Would have given a good rating for price but only if i had been told i've have to wait weeks for it to come first. Dont mind being patient to save money but that was crazy."
“I understand your frustration and appreciate you sharing your experience. It’s disappointing when expectations around shipping are not met, especially when you rely on that information to make purchasing decisions. We strive for accurate communication and timely deliveries, and it’s clear we didn’t meet those standards in your case. Your feedback is important, and we will use it to improve our processes. If there’s anything else we can assist you with, please let us know. Your satisfaction is important to us, and again thank you for sharing your experience. ”
"My order arrived within one day."
“We're thrilled to hear about your experience with our fast delivery! Thank you for taking the time to share your positive feedback and thank you for choosing Parts Via!”
"Had a problem with a product handled professionally and promptly."
“Thank you so much for your fantastic review! We're thrilled to hear that our team was able to assist you with your product issue in a professional and timely manner. Providing excellent service is our top priority, and your feedback motivates us to keep pushing forward. We truly appreciate your support and look forward to serving you again! Thanks for choosing Parts Via!”
"Found the product I needed online with this supplier. Pricing was awesome shipping was fast.
Highly recommend them"
“Wow, thank you so much for your fantastic review! We’re thrilled to hear that you found exactly what you needed at great prices and that our fast shipping met your expectations. Your recommendation means the world to us! We're here to provide you with the best service possible, and we can't wait to help you again in the future! Thank you for choosing Parts Via!”
"Great service. Will use them in the future"
“Thank you so much for your fantastic review! We're thrilled to hear that you received the right part exactly when you needed it. Our team works hard to provide great service, and your support means the world to us. We can’t wait to assist you again in the future! Thank you for choosing Parts Via!”
"Had to email customer service for help. They were quick to respond. As of this date, i haven't received a confirmation of the item being sent or delivered. "
“Thank you for your feedback. We're sorry to hear that you found our site difficult to navigate. We're glad our customer service team was able to assist you quickly. Regarding your order confirmation and delivery status, we understand how important this information is. Please check your spam folder in case the confirmation email was misdirected. If you still haven't received any updates, feel free to reach out to us again, and we'll be happy to provide you with the latest information on your order. Your experience is important to us, and we appreciate your patience as we work to improve our services.”
"Was attracted by their cheaper price, sold by the free shipping to a local small business. Order arrived quickly to the closest shop and they called the same day it arrived. Item was exactly as described and was easy to install with included directions. And now I found a small business I didn’t know was there until I picked my item up, and will be shopping there in the future! Seems like a win-win situation! Will definitely use again"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us. It's great to know that our competitive pricing and free shipping helped you discover a local small business, and we're glad the item arrived quickly and was easy to install! Your support means the world to us, and we can't wait to assist you again in the future. What an amazing win-win situation! Thanks for choosing Parts Via!”
"Good price, fast and convenient delivery"
“Thank you so much for your amazing review! We're thrilled to hear that you found our prices good and the delivery fast and convenient. Your recommendation means the world to us! We're here to provide you with the best service possible, and we're glad we could meet your expectations. Thanks for choosing Parts Via!”
"Very good first time experience "
“Thank you so much for your wonderful review! We're thrilled to hear that you had a very good first-time experience with us. Your satisfaction means the world to us, and we can't wait to serve you again! Thanks for choosing Parts Via!”
"I bought a washer/dryer for my motorhome. It was delivered damaged, I assume during shipment. Mollie in customer service went way above and beyond to correct the problem. The replacement arrived with no visible damage. If in the future I need anything that’s Parts Via can supply, I will not hesitate to purchase from PartsVia!!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that Mollie was able to assist you and ensure your washer/dryer situation was resolved smoothly. It’s wonderful to know that you felt supported throughout the process! We can’t wait to help you with any future needs you may have—thanks for choosing Parts Via!”
"i havent got my stuff yet"
A rep from Parts Via, Kimberley, has responded:
“Wow, thank you so much for your amazing review! Fast delivery and clear communication are so important, and we’re glad we could meet your expectations! We can't wait to assist you with your future RV purchases. Happy RVing!”