"I have never heard of Parts Via before, but was very happy with my order. Fast free shipping to a local dealer that was in network and the price was very good. I am giving 4 stars though because I must admit something about the site design and lack of information about the company online made me very skeptical if it was legitimate. It also wasn't clear on the purchase that you don't get a tracking number because they are shipped with internal shipping to the stores. It is up to the store to call you to say it's there which didn't happen for me.
Customer service was extremely helpful though and picked up right away the few times I called. They were able to contact the store and verify the product had arrived."
"Fast free shipping and a great price for the RV wash and wax product."
“Thank you for taking the time to share your feedback! We are thrilled to hear that you had a great experience shopping with us. Thank you for choosing Parts Via!”
"Worked great. Wish they carried more products."
“Thank you so much for your fantastic review! We're thrilled to hear that you found great prices and enjoyed the local pickup option. We're always looking to expand our offerings to better serve our customers so stay tuned for more exciting products in the future! Thank you for choosing Parts Via!”
"Never used this service before but decided to try it as the price was very good and delivery time was very good. Was very impressed with service, will certainly use again "
“Thank you so much for your amazing review! We're so glad you found what you were looking for on our site, and we appreciate your trust in us. Thank you for choosing PartsVia!”
"I will always look to PartsVia first for all of my marine and auto purchases. Good bye West Marine and your ridiculous high prices. I will be shopping here first."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our products to be top-notch and competitively priced. We can't wait to serve you again and help you save more. Your support means the world to us! Thank you for choosing Parts Via!”
"The shop where the device was delivered never heard of Parts Via."
“I'm sorry to hear about the confusion with your delivery. It sounds frustrating to have your order go to a location that wasn't expecting it. We strive to ensure our customers have a smooth experience, and it appears we missed the mark this time.. Thank you for bringing this to our attention.”
"Great service as promised "
“Thank you for taking the time to share your feedback! We are thrilled to hear that you had a great experience shopping with us. Thank you for choosing Parts Via!”
"Must have been good. I forgot what I ordered."
“Thank you so much for your fantastic review! We’re thrilled to hear that everything was good with your order! It’s always a win when our customers have a great experience, even if it’s a surprise! If you remember what you ordered and have any questions or need assistance in the future, feel free to reach out. We appreciate your support! Thanks for choosing Parts Via!”
"Needed a thermal fuse for Dometic refrigerator , PartsVia had part available, shipped it promptly to a pickup point nearby since I didn’t have a local address. Part arrived as scheduled, pick up easy."
“Thank you for taking the time to share your feedback! We are thrilled to hear that you had a great experience shopping with us. Thank you for choosing Parts Via!”
"When rebuilding my boat trailer, I needed a new axle and parts via had the exact model I needed. It was shipped within a few days and received quickly after at a local car dealership. The pick up process was very simple as well. I shared the price I paid for the axel to a trailer repair shop and they said that was an excellent deal that they could never get close to matching. Overall satisfied with the process!!!"
“Thank you so much for the glowing review! We are thrilled to hear that you had a great experience shopping with us. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Parts Via!
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"Excellent options and delivery, very fast and good pricing on not so common part needed"
“Thank you for taking the time to share your feedback! We are thrilled to hear that you had a great experience shopping with us. Thank you for choosing Parts Via!”
"Super fast delivery and finally I found the lock for my toolbox that fits perfectly! Would absolutely recommend!"
"Easy to find what I needed at a good price and with an option for local pick up for free, which is better than paying for shipping."
"Looking forward to flawless step performance. "
"Everything arrived in a timely manner and product was as expected."
“Thank you so much for your amazing review! We're thrilled to hear that everything arrived on time and met your expectations. Your satisfaction is our top priority, and it's wonderful to know we hit the mark! We appreciate your support and can’t wait to assist you again! Thanks for choosing Parts Via!”
A rep from Parts Via, Kimberley, has responded:
“Thank you so much for your thoughtful review! Your feedback about the website design and tracking information is invaluable, and we appreciate you bringing it to our attention. We strive to improve constantly and your insights will help us enhance the experience for future customers. We’re glad to have you on board and look forward to serving you again! Thank you for choosing Parts Via!”