"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
"Ups messed up my package so I thought the parts were going to be damaged but they came in with no scratches was, very satisfied!!
Took about a week to come in found everything I needed will be coming back "
"USPS slow delivery is effecting customer service everywhere."
"Should have de option to see the whole body of a vehicle,that way would be easier to find a part,not all the time we know the part number we need to buy"
"Was in the market for a new exhaust system. Partzilla had 1 at a great price and had fast shipping."
"Very easy to select needed parts, found everything I needed for a 20 year old ATV, received within a few days of ordering."
"Easy ordering, fast shipping, correct parts and received in perfect condition!!
Couldn’t have expected better!"
"First time buying at Partzilla. I own a 2003 Honda VTX 1800R and needed brake pads. I chatted with a rep who gave me part numbers which differed from a video I had seen posted by partzilla on YouTube. So I wasn't so sure I had the right info. So I called and someone else provided me the same info and gave me tips and assured me of the perfect fit. So I ordered them online, both, front and rear brake pads. I also ordered a small chrome cover for the side stand which was also a perfect fit. All in all very pleased and definitely will be using them in the future."
"Excellent service and excellent quality and price parts "
"Paid for 1-3 days shipping, arrived 8 days later. Contacted customer support, and they refunded the shipping costs."
“I'm sorry to hear about the delay in receiving your order despite selecting expedited shipping. After reviewing the tracking details. I do show that your package was delivered on 6/17/24 due to a carrier delay. We appreciate your business and we will also be reaching out to you directly. ”
"You have a awesome customer service!"
"Customer service was extremely helpful. Got my parts on time. Thanks bunches"
"Love the site and the easy parts diagrams. Got the right parts first try at and amazing price! Second order is already placed and on the way! Customer for life! Love the service, keep it up Partzilla! "
"Ordered and didn't expect for 6 days. Got processed and shipped got here 2 days before scheduled. All parts as expected. Ordered again from them."
"Had my OEM parts in stock and shipped fast A+++"
"It's been six days and it still says "package acceptance pending"."
A rep from Partzilla.com, APOutdoornetwork, has responded:
“Thank you for sharing your feedback. We will inform our team.”