"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
"Arrived ahead of schedule and parts were accurate "
"Great service as always thank you"
"The Partzilla team helped me every step of the way. They were professional, helpful and friendly. I recommend them, 5 star service."
"Easy and fast.much mahalos from Hawaii "
"Wow what can I say but excellent company to order from very happy with perchance "
"Part is taking way longer than expected to arrive "
"Ordered a part that weighs less than an ounce because I needed it fast and shipper missed the 3 day and now I’m in a bind for time. "
"It’s been a week and I still don’t have my order."
“Thank you for reaching out to discuss your experience with us. Standard packages are typically delivered within 4-6 days. I show your package was shipped on 06/06 and is currently in transit with the carrier. Your package will be delivered within the timeframe provided. If you have any further questions or concerns, please feel free to reach out to our customer service team for assistance.”
"It has been over a week since I placed my order and part is still not here. "
“Thank you for reaching out to discuss your experience with us. I'm sorry to hear about the delay in receiving your order. We show standard shipping was selected at checkout. At this time, it appears the carrier is experiencing delays. However, the package is currently tracking within the carriers network and the package is out for delivery with USPS at this time. Please allow more time for the package to arrive to you. We apologize for any inconvenience this may have caused and appreciate your patience.”
"I ordered a part on June 3rd, selected expedited shipping and my order has still not arrived and it is the 11th. "
“Thank you for reaching out to discuss your experience with us. I'm sorry to hear about the delay in receiving your order. We show standard shipping was selected at checkout. At this time, it appears the carrier is experiencing delays. However, the package is currently tracking within the carriers network, as the last scan shows today in MCHENRY, IL. Please allow more time for the package to arrive to you. We apologize for any inconvenience this may have caused and appreciate your patience.”
"It’s very difficult to find parts online. They make it simple with exploded view diagrams. Pricing was great and shipping was quick. Will definitely be using them I. The future!! "
"I’ve ordered a ton of stuff from them and they never disappoint. If you need customer support they get right on. "
"They have an assortment for most models. their fast shipping and good spare parts"
"Part was easy to find on their website. Received what I ordered."
"it was wonderful fast delivery"
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:
“Thank you for taking the time to let us know about your experience. Expedited shipping is typically 1-3 days after processing. We show the order was shipped within 24 hours and delivered on the 2nd business day. If we can further assist you, please do not hesitate to reach out to our customer service team via phone or chat. We hope to hear from you soon. ”