"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
"Thank you for the quick shipping and the very competitive pricing provided. "
"fast and easy, was able to find the part I was looking for,"
"Great that you have parts breakdowns which make ordering that much easier."
"I think prices are absolutely ridiculous but it seems they are the only ones who have the part I'm looking for. I mean a handlebar switch should not cost almost $300 absolutely ridiculous."
"I survived without injury, that is good!"
"Partzilla quickly sent me new order, and made it easy for me to send the extra part back when it finally arrived. Great service."
"Delivery can be expensive if you don't spend $149.
My bike runs like new..."
"Nice and easy to locate and identify parts needed for a repair including quantity."
"your parts are oem or better and they are way cheaper than buying them at the dealer for the same thing!"
"My parts are still saying awaiting pick up and it's been a week. This may be the last time I order from partzilla "
"Overall ordering and using the chat feature went pretty well. A little glitchy at times but be patient and the site will catch up."
“Thank you for your feedback. We hope to do more business with you in the future. If you have any questions or concerns regarding your order, please do not hesitate to reach out to our customer service team.”
"Bought a seat that said shipping within 24 hours, then it got delayed a week and then it got delayed for almost 2 months. Customer don’t even care they just said if you don’t like, it cancel the order instead of looking for other options."
“Thank you for your feedback. We apologize for the inconvenience. Our manufacture and website are not connected so we do not receive parts information until the order is placed, which can change from ships in 1-2 days to longer if they do not have any in stock when we place an order from them. If you call in, an agent can help further assist you with what we have in stock before placing your order. We thank you for your business and hope to do business with you in the future.”
"Best website to check out parts layout."
"You would think an ignition switch would be easy to find on your website. Had to have the part number to find it"
"Easy diagrams to select your needed items. "
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:
“We do apologize for any carrier delays. Please allow 7-10 business days from the date the package shipped for it to be delivered. If the package is not delivered within this time frame, please reach out to our customer service team via phone. We hope to hear from you soon.”