ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.37/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.20/5
Customer service:
3.79/5
Return/Replacement policy:
3.87/5
Featured Review


Verified
1/5

2024-05-31

It’s a joke

"Place is a joke, ordered my parts for my bike a week ago and paid extra for two day shipping and still isn’t here and they have no idea where it is at!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-31
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:

“We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.”


Verified
3/5

2024-05-31

Got no parts yet

"Got a tracking number but no information is available about when it will get to me"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-05-31
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:

“Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. Please be advised, we can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 10 business days. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 business days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.”


Verified
5/5

2024-05-28

Comprás

"Encontré todos los repuestos que necesito y a un excelente precio "


Verified
5/5

2024-06-02

Replacement Anchor Locker Hatch Stops

"OEM Parts, Quick Delivery times! "


Verified
4/5

2024-05-28

Always have what i need

"Lost a few pieces needed them back. No one local had them"


Verified
5/5

2024-06-02

Running

"Im no mechanic but find the parts blowout so helpful when trying to find the right parts. They came quick and accurate. Very satisfied with my experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-02

OEM bolts

"Exact replacement bolts, shipped fast. "


Verified
5/5

2024-06-02

"Great...received product in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-01

Excellent service and fast service as usual.

"Professional service every time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-01

Parts order

"Easy ordering with secured check out. Everything I wanted was in Stock. Thank you Pattzilla. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-01

Worked great

"Great good exact fit genuine parts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-01

Very good

"Went great came on time reasonable shipping pricing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-27

"Thanks Thanks Thanks Thanks for partzilla.com"


Verified
5/5

2024-06-01

I would buy from them again. Good fast shipping.

"Bought a clutch cover for my 2020 RZR."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-05-26

Great place to buy from

"Easy to find parts, good price and arrived a day early !"