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0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2022-05-03

Ok

"More winter clothing. Need more pants for 6 year olds who is chubby."


Rep reply posted 2022-05-04
A rep from PatPat, interfocus, has responded:

“Hi,

We acknowledge your concern regarding the availability of clothes on our website/App.

We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.


Verified
4/5

2022-05-03

"Nice website, easy to navigate. Excited to receive the product. Out of stock in different sizes made it difficult to find a matching set for the family."


Verified
3/5

2022-05-03

Unsure of the sizing

"Im really apprehensive of this purchace becuase im a little thiccer and im scared this wont fit.
Although i am extremely excited cause if it does fit these will be perfect for my sons Kindergarden pictures
"


Rep reply posted 2022-05-04
A rep from PatPat, interfocus, has responded:

“Hi,

We are sorry if you have encountered issues in the sizing in PatPat clothes.

We acknowledge your concern and please know that you are heard.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.


Verified
5/5

2022-05-03

"This site has a variety of options for children that include great designs at good prices."


Verified
5/5

2022-05-03

I LOVE, LOVE, LOVE THIS SITE!

"SO EASY TO SHOP AND SO MANY CUTE CLOTHES TO CHOOSE FROM."


Verified
3/5

2022-05-03

"I had trouble reordering an item that I liked, but once I got it ordered, everything was great"


Rep reply posted 2022-05-04
A rep from PatPat, interfocus, has responded:

“Hi,

Thank you for your feedback. We appreciate your patience upon placing the order despite the challenge you have encountered.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”


Verified
3/5

2022-05-03

Prima

"Nu nog opgestuurd krijgen"


Rep reply posted 2022-05-04
A rep from PatPat, interfocus, has responded:

“Hi,

Thank you for your feedback. We truly appreciate it. You order is in the process of being sent to you.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”


Verified
1/5

2022-05-03

No reply at all!

"Other than an initial confirmation regarding the receiving of my order I have received no updates on these items! The money has been taken out of my account but I have not been able to track the purchase! I am not happy about this!"


Rep reply posted 2022-05-04
A rep from PatPat, interfocus, has responded:

“Hello,

We sincerely apologize if you haven't received your order yet and thank you for bringing this to our attention. We apologize for the inconvenience this may have caused you.

Upon checking, your order is still in normal transit to the destination. Based on our website, the processing and delivery time is within 12-20 days.

You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”


Verified
5/5

2022-05-03

Quality

"Love the quality of clothes and shipping is really fast"


Verified
5/5

2022-05-03

Pleased Grandma

"The experience was wonderful and I have ordered before. I loved the quality of the products."


Verified
5/5

2022-05-03

Spring Princess shopping!

"Pretty cute stuff! Hope it gets to me for her birthday! "


Verified
1/5

2022-05-03

My order has not arrived, way overdue, not happy!

";0(







































































I ordered the white "I LOVE YOU MOMMY" jumpsuit and it has not arrived, I just keep receiving requests to write another review. Immediately after placing the order I wrote a great review complimenting this company on the cute clothes that they had for little ones. SOOOO disappointed right now, as this was a 1st Mother's Day present for my daughter!






"

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Rep reply posted 2022-05-04
A rep from PatPat, interfocus, has responded:

“Hello,

We sincerely apologize if you keep on receiving reviews requests even though you have not received your order yet. We understand that as a customer, you would like to receive your order as fast as possible. We certainly do not want our valued customers face any sort of inconvenience in any way.

Upon checking, your order is still on normal transit to the destination. Based on our website, the processing and delivery time to your country is within 12-20 days.

You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”


Verified
5/5

2022-05-03

Superb

"Very Stylish 4 toddler (girls) "


Verified
5/5

2022-05-03

shorts

"Thank you my parcel arrived today it is a gift for my Granddaughter love the colour nice cool fabric great delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-03

Perfect mom gift

"So excited to get more matching dresses for mom and her 3 girls. Second time ordering and will be back again!"