"I found some beautiful sundresses for my great granddaughters that have a big bow in the back and a sunhat comes with it. So adorable!"
"Suddenly get blocked while looking at the product, or click the link send by my partner."
"È la seconda volta che acquisto , la nota positiva è che si possono acquistare più capì avendo anche l’abbinamento maglia/gonna o pantaloni , una soluzione per chi deve rifare il guardaroba del proprio bambino senza spendere un capitale. Gli articoli arrivano sigillati , consiglio vivamente. "
"Easy to apply with after pay very affordable "
"I love shopping for my nieces."
"tried various time to pay, transactions was done after various tentatives"
“Hi,
We sincerely apologize for the issue you have encountered regarding in your payment method while placing the order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"So glad that I camr across your Company on line "
"I’m going to love my new purse!"
"I like the website, but it's slow to load each page."
"Very nice, i love pat pat "
"Very nice products and great value for young families."
"The website was unstable, making it difficult to manage the selection"
"Great service and delivery! Thanks so much!"
"I purchased two outfits for me and my 3 year old granddaughter and I can't wait to wear them with her! I tried on mine and I love them! The quality and the style is gorgeous! we are going to be sooooo cute! I got them today and placed another order today!"
"This is my first order. I will be extremely pleased if my order gets here before my Great Granddaughters birthday party in fourteen days. My Granddaughter has ordered from your company before, and she said her order arrived in about a week. I sincerely hope so.
"
A rep from PatPat, interfocus, has responded:
“Hi,
Thank you for your feedback. We sincerely apologize if you have encountered issues with our website, We understand your concern that you got blocked while navigating it. This is indeed not the kind of service we wish to provide you.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on it.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”