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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-11-06

Awesome prices

"Good clothing at wicked awesome prices~!~!~!"


Verified
5/5

2022-11-05

awesome matching PJ's

"sizing was perfect. this is my second order as had to confirm size for mom and in-laws. good quality and awesome pj's to welcome the baby for his first christmas"


Verified
5/5

2022-11-05

DOUBLE 'F' - FUN & FAST

"GREAT SELECTION & AMAZING PRICES"


Verified
2/5

2022-11-05

10% off code was no where to to be applied

"im a first time buyer so I hope the quality of the clothes are decent"


Rep reply posted 2022-11-07
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issues you have encountered with the 10% off code. We are sorry if you cannot applied it. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2022-11-05

love the outfits

"easy and affordable
beautiful outfits
"


Verified
5/5

2022-11-05

buon prezzo,bei modelli

"attendo l'arrivo per confermare che in questo negozio ci sono articoli di buona fattura e qualità a prezzi accessibili"


Verified
2/5

2022-11-05

"Items showed $14.99 and was charged $18.99 for each"


Rep reply posted 2022-11-06
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issues you have encountered when placing an order with our Family Matching items. We are sorry if you have confusions about our product prices. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2022-11-05

Quick and Nice

"It was easy to find what I needed, easy to order and now I hope everything will come before Christmas."


Verified
5/5

2022-11-05

Really nice layout

"I just did my first order but the view and look of the page is awesome"


Verified
5/5

2022-11-05

love the matching look!

"will be better if limits to discount can be increased a bit"


Verified
4/5

2022-11-05

Really liked the merchandise. Online , will have to wait until I actually receive it to say anything more.

"Enjoyed looking for my first time on this app. I am looking forward to seeing your product first hand order is mostly for my grandson’s. One of which is really picky when it comes to his clothes, So we will see what he thinks about it when he gets his new clothes."


Verified
3/5

2022-11-05

Great clothes but payment stage is problematic

"Lovely items from PatPat, I've ordered quite a few times.
For some reason I can never see the photos of the clothes when using my Mac only if I use my phone/iPad.
The basket and payment stages are always problematic also. There is usually some error which means I have to start the process over again. The shipping is also a bit slow.
"


Rep reply posted 2022-11-06
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues with our website, We are sorry if you were having difficulty navigating it. This is indeed not the kind of service we wish to provide you.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment


Verified
3/5

2022-11-05

Language issue

"Every time I clicked on an item the language would switch form English to Chinese. It took me a long time to get my order together having to keep refreshing and going into my account."


Rep reply posted 2022-11-05
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues with our website, We are sorry if you were having difficulty navigating it. This is indeed not the kind of service we wish to provide you.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
4/5

2022-11-05

Reorder

"something went wrong with my previous order so i had to redue entire order luckily pat pat allows me to see items on canceled order making the process quicker"


Verified
5/5

2022-11-04

"i like your clothes! it's very good quality"