"It was good to find a lot of neat things for the baby girl."
"Very stylish clothing and affordable prices!"
"Love your clothes ,but your checkout is very difficult ,I almost did t get to check out ,it all needs to be smoother ,also I wanted to order clothes for an older boy ,and site would only let me go to age 7 ,but when I went into new arrivals ,I could see you do older kids clothes ,but I wasn’t able to purchase them today as I could find them ,"
"looked for my 3 grandchildren and was amazed at the variety, and quality and prices. love it."
"This review is before receiving the products, but they look really cute. I love the introductory prices and discounts, especially when I need 3 of everything for my identical triplet granddaughters!"
"Cannot add new address via App (showed an error message). I have to log in to laptop to complete my order"
“We sincerely apologize for the issues you have encountered that you cannot add your new address via App. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder.
You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"I have a 1yr old daughter and honestly I couldn't ask for a better place to shop for her clothes and not break the bank."
"Was a bit disappointed to see my favourite options were not in stock but I found some cool alternatives!"
"EASY TO FIND, REASONABLE PRICES. KEEP UP THE GOOD WORK"
"I like buy this offers but homepage is very slowly"
“Hi,
We sincerely apologize if you have encountered issues with our website, We are sorry if you were having difficulty navigating it. This is indeed not the kind of service we wish to provide you.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”
"it is a good experience，but some clother are not cotton"
"I've used patpat before. Love their clothes. Great prices and styles."
"It's always fun shopping for my grandchildren's PJ's for Christmas Eve and Christmas morning! I have been purchasing every year since my oldest grandchild was 10. There are 5 grandkids now with the oldest being 17 and the youngest 9. They are excited every year!"
"Very easy to order and received in a timely manner."
"I love PATPAT clothes always fit, and they always have discounts. Its amazing!"
A rep from PatPat, PatPat., has responded:
“Hi Sharon,
We understand how frustrating this to you as a costumer.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
For this case, sometimes there is really a problem with our website due to a system upgrade. We already raised this concern to our IT team and rest assure this will not happen again.
You can always contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner even though you have no account yet in PatPat. We highly suggest you check your email inbox as well as your spam messages. You can also contact our customer service team via our Chat Support or email us: https://patpat.com/article/help/contact.
Should you need further assistance, please do not hesitate to contact us.”