"Signing in at Union Station was very easy but with the government shutdown the trip was really a waste. We were promised the Iwo Jima Memorial (closed) MLk (closed) Roosevelt (closed) so basically we rode around DC in circles for abgout an hour and a half, we left the tour near our hotel and called it a night. Very dissatisfied but it's the fault of Obama and the Congress, not the tour group."
"The customer support at Peek was phenomenal. Very friendly and helpful with whatever question or concern I had"
"The website was easy to navigate and the purchase was easy."
"The girl I talked to about getting my tickets printed was very helpful."
"Brenda was very nice and helpful"
"Email arrived shortly after my order. However, it went into my spam folder and it was only this rating email that prompted me to look there."
"v.quick, professional and helpful service"
"Great site with customer service chat online available. I bought a gift for a friend and no issues whatsoever."
"Fast, easy and with quick electronic confirmation! :)"
"Very prompt response. Customer sercice was most helpful. I will use them again. No complaints .
"
"Although we were unable to take the tour we booked through peek.com due to a lack of bookings I was very impressed with peek.coma service. They went above and beyond to help me and reschedule, although I didn't need to. I'll definitely be using peek in the future."
"Customer service was great!"
"positive experience however I don't yet know how the provider will perform"
"what a fun service to have...even individuals who have lived in the SF area can find new and interesting things to do!"
"Tour guide very knowledgable"
A rep from Peek.com, Peek, has responded:
“Hi there,
Thank you so much for your feedback. I do apologize the tour was affected by the government shutdown. We appreciate you taking the time to share your experience with us and hope to help you book another Peek activity soon!
Best,
Marta”