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Verified
5/5

2013-09-10

"Excellent fast and accurate service!"

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Verified
5/5

2013-09-09

"It was easy to use the website in order to book the trip and everything was in order when I arrived to the excursion I booked."


Verified
5/5

2013-09-08

"Was a very good experience!!"


Verified
5/5

2013-09-08

"I feel very lucky to have found this website and gotten tickets to the Eiffel Tower. It was easy and the person chatting with me explained everything.

thanks again,

mary
"


Verified
5/5

2013-09-06

"Very responsive to my requests."


Verified
5/5

2013-09-04

"Couldn't have asked for better service!"


Verified
5/5

2013-09-04

"Excellent tour and guide, Flora. Good value."

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Verified
5/5

2013-09-03

"We are departing on a 3 week vacation. I wanted to procure tickets to all observation levels of the Eiffel Tower on September 24th that coordinated with out Carnival Cruise Itenerary. The staff a Peeks was most helpful in doing so. "


Verified
1/5

2013-09-03

"I will never buy from Peek again. They took my order and only in the email confirmation did they say, "Well, this isn't really a confirmation. We'll send you that within 48 hours." In fact, they did not have the product (a tour) available and, by the time Peek told me, all other tours had booked up."

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Rep reply posted 2013-09-06
A rep from Peek.com, Peek, has responded:

“Hi Desmond,

Thank you so much for your feedback! We have reached out to you in a private message so we can learn more about your experience and how we can fix it!

Best,
Marta”


Verified
5/5

2013-09-03

"It was easy and efficient making reservations through Peek. When I needed to change the date, the representative was very courteous and helpful and promptly made the change. Thanks, Peek!"

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Verified
5/5

2013-09-03

"great customer service!........................................."


Verified
1/5

2013-09-02

"the tour was cancelledBronx and I was looking forward to seeing different areas of the "


Rep reply posted 2013-09-09
A rep from Peek.com, Peek, has responded:

“Hi Margaret,

Thank you so much for your feedback! I apologize the tour was canceled. I have reached out to you in a private message letting you know the changes we are making to make sure that doesn't happen again.

Best,
Marta”


Verified
5/5

2013-09-01

"Great night on the water!"


Verified
2/5

2013-08-30

"The activity wasn't available as advertised."


Rep reply posted 2013-09-09
A rep from Peek.com, Peek, has responded:

“Hi David,

Thank you so much for your feedback! I have reached out to you in a private email letting you know the changes we are making to ensure that the availability stays up to date.

Thanks so much!

Best,
Marta”


Verified
5/5

2013-08-30

"Worth waking up early on your vacation for this tour. The guide was very friendly, knowledgeable and accommodating. We have awesome fun making our way from mt soledad to the Lo Jolla shores :) "