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Verified
5/5

2013-08-01

"I was pleasantly surprised with this site and will be a frequent customer. Thanks PEEK.com!"


Rep reply posted 2013-08-29
A rep from Peek.com, Peek, has responded:

“Thank you for your feedback! We are so glad that you enjoyed your experience, and look forward to helping you book activities in the future!”


Verified
5/5

2013-07-31

"Booked a bike tour seamlessly and with minimal effort, plus a great discount!"

Detailed Review Benchmark + -
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Verified
5/5

2013-07-30

"Fast, friendly, easy service. Really helped me figure out how to spend my time in San Francisco. "


Verified
5/5

2013-07-29

"I love it - easy and quick!"


Verified
5/5

2013-07-28

"Had a great time and really flew past the lines. Great service."


Verified
1/5

2013-07-28

"Hello I sent and email about the trip like twice and it was a mess
"


Rep reply posted 2013-08-28
A rep from Peek.com, Peek, has responded:

“Hi Angela,

Thank you so much for your feedback! We have reached out to you in a private message to update you on the changes we have made in Customer Support at Peek!

Best,
Marta”


Verified
4/5

2013-07-27

""Skip the line" didn't actually involve any line skipping. Still had to wait in the customer service line for around 15 minutes. "


Verified
5/5

2013-07-26

"My daughter and I loved the broadway play we attended. Peek allowed our wonderful experience to happen! "


Verified
5/5

2013-07-26

"easy to purchase and we even got a discount!!"


Verified
5/5

2013-07-26

"Peek went above and beyond to help us I was very impressed. They helped make our NYC trip perfect!!"


Verified
5/5

2013-07-25

"I booked a sailing tour in SF and it was fantastic!"


Verified
5/5

2013-07-25

"Exilent, I got a great deal:-) "

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Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-07-25

"I ordered a cruise for a specific date. They called me and told me the date was no longer available... but I could not get a refund. This was on the same day... with in hours of eachother."


Rep reply posted 2013-08-29
A rep from Peek.com, Peek, has responded:

“Hi Lucinda,

Thank you so much for your feedback! We have reached out to you in a private message so we can learn more about your experience and how we can fix it!

Best,
Marta”


Verified
5/5

2013-07-23

"Gordon was fantastic! He really was so knowledgable and took us to great places. Everyone knew him. We had a blast and we are New Yorkers !"


Verified
5/5

2013-07-22

"We toured with Margot, and she was fantastic! I would absolutely tour again."