"Ordered 2 Pairs of shoes, poor quality and fit, returned both for a refund. 6 months of emails, lies and non existent customer service, they are horrible! Basically they got both pairs of shoes back and my money, in my book I call that theft. I wouldn't trust any of these positive reviews as they are probably their own employees writing them! I say don't waste your time or money dealing with these scum sucking thieves!! Buyer beware!!! This is for sure a bad decision if you choose to buy from this company unless you want subpar shoes you can't return because if you do they'll just screw you over just like they did me and keep your returned shoes and your money! Do yourself a favor and buy somewhere else you can trust, because this place isn't one of them!"
"Would not take shoes back or even give me a discount on another pair of boots I used to only want to buy shoes at peltz but now I will not buy at all.
This is the Sarasota store on stickney point. I used to spend money on the decent shoes I thought they had. I was wrong.
I was a die-hard fan until now when I wasn't even offed a pair of boots at a lower price just the number to the shoes manufacture who told me the store should be responible for defective shoes.
No longer does Pelts Shoes have my shoe buying loyalty
When I buy shoes I take care of them by keeping them in their original box I only worey boots about 5 times and they looked as good as they did on the day I bought them
I am a remorseful shoe buyer from Peltz shoes in Sarasota"
"My shoe purchase from Peltz was good, met expectations, and at a reasonable discount. I knocked off a star from rating because shipping was on the slow side. 8 or 9 days to arrive. I was anxious after seeing the scathing reviews about Peltz; I wanted to add this review since my transaction was good and contrasting others. my shoes arrived absolutely brand new, unworn, in the retail box, and at a notable discount. "
"I ordered 2 pairs of shoes ( sneakers ) through Amazon , I didn't pay attention to who the actual seller is!!! shoes arrived (late) and they were in wrong color and wrong size.
I sent one pair back cause the other pair I wore it and being a nice person , kept it.
one that was not worn I sent back. It has been one month they refuse to send my money back
I am contacting Amazon to get Peltz shoes off their site, why they allow these kind of sellers to rub people.
"
"In December almost a year ago I ordered these shoes for my husband, they were too small, I returned them and didn't follow up to make sure I got my refund.Now, 10 months later I have just realized they claim they couldn't accept the return because it was not in the original box, although I sent everything back as I received it. SO THEY RECEIVED THE SHOES I RETURNED, DIDN'T GIVE ME A REFUND, AND DIDN'T SEND THE ORIGINAL SHOES BACK?! THAT SOUNDS AN AWFUL LOT LIKE STEALING TO ME! And now I have contacted them, they say they can return (not exchange) the original purchase ( the wrong size) if I provide a label for them...WOW!!! I would't recommend using this company to anyone."
"I received the shoes I ordered and did not try them on immediately. When I tried the show I realized the shoe did not provide the support I needed. My return request was denied because I was 2 weeks after their 30 time frame for returns. I asked if I could exchange the shoes, for a pair of equal or greater value, that would give the support I need. That request was also denied. I assured them the shoes had never been worn outside.
I will never order from this company again as they did not offer any alternative to the problem. "
"I bought a pair of Clark's sandals from Peltz Shoes on Amazon, when the package arrived it was the wrong shoes, the shoes were so different you would have to be an idiot to mix it up. I contacted Amazon who contacted them they sent me an email saying to use their shipping label which I did. They received the shoes a few days later which was confirmed when I called to check on the status of my refund, they said my money would be back on my card in about a week.... Two weeks + went by no refund by then my credit card bill is due so I paid it. Tried calling them the call conveniently keeps dropping.... Still no refund..... I would even have accepted a replacement shoe but they say they don't switch products.... DUMB!..... To resolve this I had to call Amazon unfortunately all they could do was give me a gift card for the $54 to shop on their site..... What choice did I have but to take it.... I am sooooo upset. No shoes to wear to my event and a month running after a refund I technically never got..... It amazes me it took only SECONDS to charge my card but they don't want to refund when they mess up"
"Tried Returning shoes. Wore around the house to see if I would like them. They were too big, so we returned them. They would not give money back or a credit. They said shoe was not in new condition. They have a one star rating and now I see why. They will take your money so think twice about buying from them. "
"I bought a pair of shoes from them on eBay. They never arrived. Peltz claimed the order was fulfilled and delivered, but my security cameras say otherwise. Peltz is blaming FedEx, but ultimately fulfillment is their problem, not mine. They're crooks. Thats all I can say. Stay away from this merchant."
"These guys are the best. They always have what i want. "
"Don't shop with pelt
They charge you returns and it doesn't say they charge for returns on there website.
Not only that they sell iragular shoes and charge the customer for there poor quality shoes.
Don't shop pelts even in Amazon "
"I ordered a pair of white sandals for a cruise. I had never ordered from Peltz, but they carried the shoes I wanted. It's hard finding sandals in the middle of winter. I was pressed for time, paid for 3 day shipping and requested the order be cancelled if they couldn't reach me in time. I never could get any information through the website to check on my order even though I had set up an account. After reading all the negative reviews I figured I would be going on the cruise without the shoes. Lo and behold! They arrived the day before we left! They were the correct shoes in the correct size and color! I was extremely pleased! I would give them five stars except for their very frustrating website. Thanks, Peltz! The shoes fit perfectly and definitely were a great addition to my cruise wardrobe!"
"I received defective shoes, marked irregular. The Amazon advertisement did not mention that the shoes were irregulars. Although responsive to my email communication, I couldn’t seem to get a straight answer at first regarding whether my original shipping cost would be refunded. When I called to inquire, a manager named Emily was rather rude to me and hung up on me twice. I sent the shoes back using the label provided by email and within a few days I received a refund for my purchase price only. I called and spoke to someone who abruptly said he would put an adjustment into the system to initiate the payment for the original shipping. Before I could say anything else, he hung up on me also. Instead of placing a second order, which was initially my intention, I bought the shoes elsewhere in nearly the same color for $5 more. I was not about to give Peltz Shoes any business after being treated the way I was. I did not mind paying more, especially since that seller responded to my inquiry in less than an hour and took time to take additional photos in different light. Peltz could take a customer service lesson from her!"
"I returned a too small pair of shoes for a refund. The denied a refund saying shoes had been worn. I put the shoes on long enough to see if they fit...thats it. Dishonest business. Poor customer service. Beware!"
"They do not exchange shoes, these people ****!"