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5/5

2003-04-16

"Bought a sleeved and modded Antec 550W PSU from them. Great product, it was everything I'd hoped for! Henry Baron answered all my questions and was very helpful and fast with his responses. Definitely would buy from this company again, overall a wonderful and non-stressful internet buying experience! ^_^"

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Being updated on the exact date the delivery was sent
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Delivering products damage free
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sxm
5/5

2003-04-09

"great store w/ great customer service. i emailed hank and he got me a great deal on some products since i was placing a bulk order. overall, things went great. fair shipping. the price is good, but some products can be found elsewhere for less. overall, this place is a great place for computer mods."

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5/5

2003-04-05

"Excellent, friendly and responsive service.
Top flight outfit!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-05

"Wow,
These guys sell elite gear at a good price in a timely manner. Even sells gear not on the website. Highly recommended. Don't know why I didn't find him sooner.
"

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Is committed to quality products and services
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Overall product shipping and delivery process

5/5

2003-04-04

"I am extremely pleased with the service provided by Performance PC's. The personal touch provided by the site owner Hank, makes the experience phenomenal. I ordered a TDK Velocd 52x CD-RW drive in the black color on Sunday it arrived on Thursday. All notifications on the order were sent via e-mail, in a very timely manner. I would definately shop with Performance PC's again, and I already have!!"

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Overall quality of the company
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Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-27

"High-end components made for matching custom built systems. The best components. Dyed silver and black. Name-brands. Higher prices than most places, but worth every penny. Their customer service is amazing: I've received personal and in-depth responses to all of my communications. Unbelievable! I have seriously never been more pleased with a retailer (online or otherwise). "

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Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-14

"I was very happy with both the product and the sleeving that was done for me. Service and shipping were very quick. I will purchase from them again soon."

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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
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Customer service making decisions on their own
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Customer service being trustworthy
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Web site being easy to use
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5/5

2003-03-13

"Very efficient retailler. Performance Pc's boasts excellent prices and superb customer services. Processing and delivery is also first rate."

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
N/A
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-04

"Awesome Company, Awesome products, fast shipping, good communication.....I wish all my hardware purchases went this smmothly. The world needs more companies like this...thanks Hank! I will definately buy from you guys again"

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-02

"the quality of his workmanship is awesome. A+ for customer service. "

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5/5

2003-03-01

"Great company to purchase from. Really fast delivery. From Florida to California, only took about 3-4 days regular shipping. Customer service is the best compared to the other dozens of companies I have dealt with personally. Prices very competitive. Thanks Hank Baron of Performance PC, great quality service!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-01

"Excellent! Purchased some silver drives and am extremely pleased with it. One of the drives came scratched and I called Henry and he took care of me. I would definitely buy here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-01

"I have recently placed two orders with this company. The first was for several hard to find dyed silver face drives and a fan controller and was handled by Henry and his associates with good speed and excellent packing. The second order was due to my neglecting to order several custom length sleeved cables (a house specialty at PerformancePCs.com)to use with the fan controller. After placing my online order for these items after business hours with a notation requesting haste, imagine my surprise when I received an almost immediate email from Henry both acknowledging the order and promising that it would be in the mail the next day! The promise was kept. These folks will certainly have my attention when future needs arise, especially in the area of custom sleeving. I will, therefore, add one more "perfect 10" to their ratings."

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5/5

2003-02-28

"This is my first order with performance-pcs and I am VERY pleased. I paid with a money order and everything went extremely smooth. I was emailed when they recieved my payment, when it was processed and when it shipped.

It was packaged very well and everything in excellent condition. I highly, highly recommend this company and they will get my business again!!


RVG
"

Detailed Review Benchmark + -
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-22

"They are Italian and I must say that my international experience with performance pc' s has been truly positive."

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Is committed to quality products and services
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Is consumer focused
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free