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5/5

2003-06-16

"Odered my product on Saturday and got it in the mail Monday morning with Priority Mail. Excellent quality and great service."

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5/5

2003-06-13

"Ordered on Sat nite got the products Wed aft. Well packed and everything exactly as ordered."

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Delivering products on-time
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5/5

2003-06-12

"Very helpful. All goods were of excellent quality. Highly recommended!"

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Is committed to quality products and services
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Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Customer service being knowledgeable
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5/5

2003-06-12

"Very nice service and excellent communitcation. Most definately will return order here. "

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Is easy to do business with
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-11

"A++++++++ Site! Love these guys! Will buy everything from them unless its something they don't have! FAST Shipping I am Extremely pleased!"

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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-06-08

"I just wanted to tell you how very pleased I am with the Custom Cable
Antec 430 Power Supply (black and gold) you did for me. It looks
fantastic, and I havent had any trouble at all with it. My wife does
and inspects heat shrinks for a living, and pronounced your work as
"very professional." The Custom cables allowed me to cut all the extra
cable clutter out of my rig, making it much cleaner looking. Sure it
costs more than a plain Power Supply, but I think it's well worth it. Thanks for a marvelous
product!
I would definitely recommend this reseller to anyone.
"

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5/5

2003-06-05

"For professional sleeving services and great quality, look no further than Performance-PC's! They were the first and continue to raise the bar with more options and color selections with their sleeving services. Had my TurboCool 510XE PSU (and later on multiple Seasonic PSU's with modular connectors) sleeved and it looks fantastic! Would not hesitate to buy parts and pre-sleeved items from - actually, their the first place I'll look now!

For any sleeving services, go here. Performace-PC's not only takes time answering all pre-sale questions, but the quality on the sleeve job and modular connectors (with choice of custom molex color connectors) has to be seen to be believed (it's that good).
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-06-04

"I just received the Sunbeam Dual Cold Cathode kit that I ordered. Excellent work on the sleeving and the kit is bright! I wouldn't hesitate to place another order from this store."

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Is easy to do business with
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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-04

"Very good seller, got responses in less then an 1 hour. Will buy from again ASAP!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-25

"I ordered 3 fans and some cable sleeving on a sunday night. the order was shipped out the next morning. I received my stuff in 3 days, which is very good, considering that I'm in CA and they are based in FL (I think). unfortunately, the sleeving was not what I expected, and I contacted Hank, (the owner) and he said just send it back and he would send me something more to my satisfaction. anyways to make a long story short, I changed my mind several times about what exactly what I wanted Hank to send me. each time I sent an email, he responded quickly and was very accomodating to my requests. when I finally decided on what I wanted, he promptly shipped out the stuff out to me even though I did not send the other stuff back! all I can say is the service there is *INCREDIBLE*. highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-05-24

"What can I say. A very professional and quality company. Had numerous questions and requests all answered within 6-12 hours of asking them via email. The quality of their custom products is top notch. They even go as far as to test products before out the door. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-23

"Outstanding seller! very fast shipping. Every on-line purchase with Performance PC's is such a gr8 experience! Quality of products/packing is awsome! Thanx soo much. Doug Morales"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-23

"I've made 3 purchases now from Henry at Performance PCs, Shipping has been tremendously fast and fairly priced(which isn't so common, be careful out there). Quality of the site is top notch, and easy to navigate.

I haven't stopped by there without at least a couple of dozen new products in his product line. All in all, a professionally run site, that also offers sleeving service. Basically, "What the other sites want to be" is the impression I came away with.

Thanks,

Steven(Liquid Cool)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-05-23

"Once again, excellent and FAST service. Ordered a custom job and had it in my hands two days later. Everything looks like it came from the factory this way.

I actually received an upgraded version of the case that I ordered for the same price.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Product Returns/Refunds/Exchanges
N/A

5/5

2003-05-21

"I was very pleased by all the help that the staff of Performance-PCs. Hank was quick to answer any of my questions or concerns. Even after the sale Hank still is willing to help me with other questions and concerns. I highly recomend Performance-PCs for every computer user especialy Hardcore gamers. Their sleaved cables are the best i have ever owned and are willing to sleave almost everything."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use