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5/5

2003-05-18

"Ordered a "Annihilator" PSU and received it fast and in good order. The sleeving job done on the unit was excellent and the service and entire deal went down smooth with exception of one small problem that Hank took care of immediately. A definate place for the modder to shop. My next purchase/system build will start with a psu from Performance-pcs. It is no surprize to me that the rating they have is 10.00.... Excellent job guys !!!!!

"

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hkb
5/5

2003-05-15

"What a guy, what a store, wow. I was just checking out grills and I stumbled on an original and unique store. At first I thought prices were higher only to find out they were, and then I saw the personalisation on each piece. I was impressed and still am.

Questions, they've never been answered so fast.
Delivery, as fast as is humanly possible.
Problems, unlikely - but if there are, I am certain they will be dealt with correctly.

This is a place I like coming back to. If you like 'nice', this is the place to check out. I noticed recently a couple of other stores are "COPYING", but their work isn't as good, they charge more and can't match the personal service.
"

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Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
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Ability to determine if a product was in-stock real time
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5/5

2003-05-14

"Hank & performance PC crew was great to work with. I was looking for several custom parts they didnt offer on their site, a quick email and some chat back and forth and my device was specced and ready to be built to my specifications. Awesome to work with and look forward to doing business again."

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5/5

2003-05-14

"Excellent service all around. Great customer support with super quick replies. Highly recommend them for anything you need to spice up your system.

Richard in Canada
"

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5/5

2003-05-10

"Excellent products, prices and service. Great selection of hard to find and customized parts. Fadst shipping and very easy to communicate with. Great company!"

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Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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5/5

2003-05-09

"This is one top notch company to do business with. Being a business owner myself, it's nice to see another establishment that takes as much pride in the quality of their parts, prices and service. I would highly recommend this place to anyone who is planning on building, upgrading, or modding a PC. I only wish I had found them earlier. NO SMOKE PEOPLE....this is the place.

"

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5/5

2003-05-08

"Essentially I'm a gamer, but moreso, I'm a techie. I love to tinker, mod, and further the developement of my box. I got in touch with PPC looking for some case mods and things like such and mostly for answers. Surprisingly they were there to assist and provide answers and solutions. A very friendly and consumer centric business. My sincere recommendations for their service."

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Is easy to do business with
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
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5/5

2003-05-08

"Performance-PCs is one of the best online modding stores around. They do some of the best PSU sleeving and modding jobs around. Their removable PSU cable and sleeving is the best. Customer service is great and emails are promptly answered. I would recommend them to anyone interested in case modding and custom psu and sleeving jobs."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-05-07

"Great service, fast shipping and good pricing.

I was happy with the quality of the products. I recieved honest answers to all my questions. What more can you ask from a reseller.
"

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5/5

2003-05-07

"Our company has purchased over 8 new computer workstations from Performance PC's in the last year. They have always been very reliable and respond quickly to any problems we may have or orders we place. I would definitely recommend them for your computer needs."

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being trustworthy
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Resolving problems
Being easy to reach
Making decisions on their own
Product Returns/Refunds/Exchanges
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5/5

2003-05-05

"Priced unbelieveably for what they offer (custom sleeving services). Quality of work is awesome...they're fast...just straight up wonderful. VERY HIGHLY RECCOMENDED"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-05-02

"As has been said by others here, terrific customer service and communication. Particularly Henry Baron in trying to locate a hard-to-acquire power supply. Though they weren't able to get it - it was a special arrangement with another company - I was able to purchase it from the other company and send it to Performance PCs for custom sleeving. They did a fine sleeving job, very professional, and sent it out the same day. Not only do their sleeved PSU's look great, but they sure do cut down on the clutter inside a case.

Also purchased two silver vinyl dyed drives - a floppy and a TDK CDRW. These look VERY slick on aluminum or silver cases, and I'd recommend it to anyone concerned about the appearance of white face plates on their silver systems.

Haven't gotten around to testing the drives yet - still waiting for my motherboard and CPU - but given my experience so far I suspect everything will work just fine, and if not I doubt I'd have much to worry about with this company.
"

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5/5

2003-05-02

"Fantastic site, fantastic feedback, products delivered quickly, courteously, and professionally. Further contact with this company via E-mail prompted immediate response within 24 hours with detailed information, no "canned" response. HIGHLY recommended. If you plan on modding your case, you will live on this site.

"

Detailed Review Benchmark + -
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Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-04-28

"This company is amazing. I placed my order over the weekend. The order consisted of 8 TweakMonster BGA RAMsinks, a tube of Arctic Silver III and a pair of custom sleeved 3-pin power to molex power splitter cables. I called in today, Monday, to see when they'd be done doing the custom sleeving on my order, knowing they have a weekend's worth of custom sleeving orders racked up, and then when it'd be shipped. Amazingly, the order had already shipped! I'm most definitely ordering from this place again in the future."

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5/5

2003-04-25

"Each purchase from Performance PC's has been excellent! The service has been personalized by an email from the owner and has been very quick! The merchandise I have purchased has always been as advertised and in some cases exceeded my expections."

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