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Product & services pricing
4.72/5
Chance of future purchase:
4.45/5
Shipping & packaging:
5.00/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5


Verified
1/5

2014-12-24

"This place is a joke. I ordered Christmas cards on 12/7 and they didn't make it to my house until 12/23, even though they sent me a notification that my order had shipped on 12/8. What am I supposed to do with Christmas cards that NEED TO BE MAILED on 12/23? And, they sent out the order with NO ENVELOPES. Who sends out Christmas cards without a friggin' envelope. It's very obviously a necessary part of the card giving experience. These were not only Christmas cards, they were a Christmastime announcement of my wife and I expecting a child. RUINED. LAME. Personalization Mall, you suck!"

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Verified
1/5

2014-09-05

"Beware that previews look different than results, and nothing is returnable. I got a canvas that turned out with little contrast in darker areas and they refused to do anything about it. I've been buying canvas prints from multiple vendor with no such problem.

If this is "manufactured correctly" as they claim, then it must imply their products are simply of inferior quality to competitors.
"

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Verified
5/5

2012-12-21

"I ordered 2 personalized notepads and a post-it note cube with pics on each side - came out so cute! The notepads are high quality, and I cant stop using them (which is not good b/c a gift for my mom, so just going to have to keep one?).

Anyways, great product, site is user-friendly IMO, and fast delivery. Cant ask for more!
"

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Verified
5/5

2009-05-09

"Ordered a customized mug on a late Monday night (around midnight). Received the mug (packaged appropriately) by priority mail 4 days later. High quality mug with very professional quality customization of name and emblem. Great communication when product was ordered and immediately notifed when shipped. Would purchase again, without hesitation."

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Verified
4/5

2008-12-30

"I ordered a bunch of item for Christmas. There was an issue with the exact location of my packages but I'm just glad everything arrived quickly and before Christmas. Items are good quality. Customer service is very responsive. They seem very professional."

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Verified
5/5

2007-06-28

"I bought a personalized photo frame through them. It was delivered quickly and as described. I'm happy."

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