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Product & services pricing
4.02/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
2/5

2023-09-22

Took forever!!!!

"I ordered my pet's rx on 9/8 and the order site told me they would contact my vet's office for approval. Well it turns out after 3 days, I was told by my vet's office that they only provide written prescriptions which then Pet care rx told me I had to mail it to them, which of course took another week and a half. Then they didn't even have the right pill format for one of my prescriptions! They asked if I wanted to wait for it to come back in stock. Well at this point it has been 2 weeks since the original order was placed so I was desperate since my pet needed his medications. So I had to pay an additional $25 for express shipping over night... overall it was a poor experience and I would think twice before ordering from them again. "

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Verified
5/5

2023-09-22

Great Company

"Quick delivery great price"

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Verified
5/5

2023-09-22

Prescription

"Excellent service. Thank you"

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Verified
1/5

2023-09-22

"Still has not been resolved. No one ever calls back or answers the phone. Just when we agree all conditions are met something else is a problem. Extremely disappointed with your service"


Verified
5/5

2023-09-22

Easy ordering Quick Delivery

"Great experience, they contacted my vet and the item arrived within days."

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Verified
5/5

2023-09-22

Excellent service in everyway!

"Staff is wonderful. Thank you for your kind assistance in helping to take care of my sweet Pete!"

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Verified
4/5

2023-09-22

Good service

"Got the expected rx without issue but not sure why I was called a couple of times about it. Initial call, I called back and no one called back again. Second call came the day I received my prescription. Why??"

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Verified
5/5

2023-09-22

Damaged cans

"Some of th4e cans were damaged! Not acceptable"

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Verified
5/5

2023-09-21

"Quick turn around time from order to delivery. "


Verified
5/5

2023-09-21

Happy!

"Very easy site to use and navigate. Product came when promised Anne I would use them again."

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Verified
5/5

2023-09-21

Great!

"Everything was delivered in good order and the sale helped with our budget."

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Verified
5/5

2023-09-21

Nina’s Treats

"Love PetCareRx. Their prices are amazing and a lot cheaper than Chewy. Very reliable also. My dog appreciates them also. "

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Verified
2/5

2023-09-21

Never received my dogs antibiotics, Vet declined

"pet RX needs to have their own veterinarians. Our vet denied an antibiotic for my dogs ear infection."

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Verified
5/5

2023-09-21

Satisfied

"Received what I ordered. Thank You."

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Verified
1/5

2023-09-21

Bug infested dog food

"Dog food delivered and was infested with bugs. I contacted PetCareRx and sent a photo but have not gotten any response on my request for replacement yet."

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