"There is no comparison in price. This is easy and doesn’t break the bank. Customer service is great too."

"Excellent service, and it was delivered to my home instead of the neighbors."

"Quick responses to inquiries and my kitty's food arrived on time. "

"I went on your website. Ordered 20 bowls, which was accepted by your system. Free shipping was included. I only received 5, and was charged shipping. I was told that I can’t get 20…why was the order accepted, then? Disappointed. First and last time. "

"I’ve been using pet care rx for almost a year now, no issues until a few weeks ago. I received a box of someone else’s dog food with their packing slip info inside the box but my address on the outside of the box. Called Thursday morning when I got it, rep I spoke to was nice but couldn’t help much at all other than ship out replacement food & not rushed/over nighted because I was out of food for my dogs at this point. Said my new dog food would be delivered by Monday & that was the best she could do. Asked to speak to a supervisor, they are all in “meetings” until they closed & not one person in the company is available to talk to me and will have to call me back. I heard nothing from anyone until I called back Tuesday. They claimed they called me Monday & left a voice mail @ my cell phone number, I received nothing, I find it very hard to believe I missed an entire call & voice mail some how. The supervisor I spoke to was short, unapologetic, & acted like I was an inconvenience to her. I had to buy 3 5lb bags of dog food at $20 a piece (total over $60 with tax) & she was able to give me a $30 credit which took over 20 minutes on the phone with her/on hold to get it but I was appreciative and thanked her for her help. It took 5 business days for the replacement food to get to my house. Now fast forward to last week, I went to use my $30 coupon/discount for my others dogs food, a 24 lb bag of Purina pro plan that is retailed at $91.99 a bag on your website without being a pet care plus member, I pay 2x monthly for the benefits of being a pet care rx member & pay about $70 a bag for my dogs food as a member. When I went to check out I could only use the pet care rx discount/membership price (that I already pay for) or use the $30 discount off the retail price & not the pet care rx discount together. I called & spoke to a rep who was also short & unfriendly, she asked a supervisor if I could use the $30 coupon with my pet care rx discount & I was told no. I also let the rep know a normal bag of this food at PetSmart is $78.99, NOT $91.99 & the rep was nasty & said “okay and” so I hung up. I ended up using the credit to get rid of it & I will never use pet care rx again. I have never experienced such consistently bad customer service. The service is not worth the money when I can drive 1 mile down the road to PetSmart & still get a better deal & great customer service. "

"Excellent received the meds as usual"

"I ordered the Bergan Turbo Scratcher Cat Toy. I have an older one, and the new one is not as well-made. The ball can also be pulled out of the circular trough, which it can't on the older toy. Cats still like it, but I have to search for the ball occasionally. "

"I ordered in bulk so I didn't have to order so often but they limited me to half my order due to supply issues. Which was was fine but there was a little issue with my free shipping but they quickly fixed it. All in all everything worked out good."

"Always easy to work with and no issues with the customer service."

"Fast delivery and easy shopping experience."

"Thanks for processing the order"

"Case of Rx dog food was left outside in an extremely hot day. No online notifications from Fedx?"

"Very helpful in getting a refill from the vet."

"My first purchase was delivered to the wrong state by Fed Ex and I forgot about it until I saw this survey. Customer service was helpful and will resend. Photo on delivery was of a different house "

"Website easy to navigate and my items came quickly!"