"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"Received what I ordered. Thank You."
"Dog food delivered and was infested with bugs. I contacted PetCareRx and sent a photo but have not gotten any response on my request for replacement yet."
"In order to reduce the need for multiple litter boxes, I was able to locate a ‘jumbo size’ box at PetCareRx. The site clearly depicted/described its items, thereby simplifying the shopping experience. Additionally, the purchases were securely packaged and timely posted. Due to the quality of the products and seller’s practices, a 5 star review is well deserved!"
"I had to contact my vet for an Rx for Heartgard & mailed it to PetCareRx. Once they received it they shipped out my order the next day. "
"Two dog toys destroyed within minutes of our Golden Doodle beginning to play with them and return was disallowed, when I asked, because they were 'used'."
"My order was placed on sept 6 and departed on the 7, delivery date was the 12. On the 8th petrx app said that it made it to my city but was pending acceptance for 3 days. yet no address couldn't be found. I called ups and usps and they couldn't give me any more info and told me to wait. On the 15th it finally arrived. Late arrival is why I gave this 3 stars as my pet needs the prescriptions I had ordered. Will order things that don't require such importance in future from petrx. "
"Great service and selection. Customer service, when needed, has always been very helpful and pleasant to work with "
"Ordered a case of Rx canned food before leaving on a trip with my cat. Delivery failed to arrive when expected so upon arriving at my destination ordered a 2nd case. It did not arrive as scheduled and I had to leave before it arrived. So I had ordered and paid for 2 cases of specialty canned cat food that are now worthless to me because my cat died 2 days after returning home."
"Delivered on time & excellent price."
"nothing arrived and i was relying on the order"
"Got a great price on Bella's canned food, with free delivery. It doesn't get better than this."
"It was seamless. I only have positive comments. "
"Always get great service and your willingness to communicate with our vet makes the process much less cumbersome.
Why not 5 stars?
Unfortunately once the product arrives in Northern Utah it spends two to three days at a Fed Ex facility in North Salt Lake City before making the final 60 mile trip to my house. UPS never sits on deliveries like this.
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"The process was marketed as simple and convenient. It was everything but. They tried reachingnout to my Vet by Fax. Nobody uses fax machines. Then I told them I could send the scripts digitally. They said I could physically mail them. Nobody uses the mail anymore. They are an online merchant but are using fax machines and physical mail. I waited for 2 weeks to process my order with no luck. I canceled it. Services are not as advertised. I would go elsewhere."
"Was looking for this litter box and found the best price here!"