ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.02/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-09-07

PetCareRX

"PetCareRX always has what I need at very reasonable prices. I have saved a bunch of money using them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-09-07

Exactly what I ordered and arrived on timr

"Customer service was excellent in helping me get exactly what I wanted. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-06

Wow!!!

"I almost forgot to reorder the fur babies monthly medicine but bevertheless, PetRx came through. Quick, efficient and timely. Love it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-09-06

Took shipping a while

"Overall a good experience for my first time. They got ahold of my vet and I also called my vet so that helped. Shopping was kind of lagged. It took a week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-09-05

Happy pup!

"Pet Rx had just what we needed! The prescription verification process was fast and our pup had her meds and her fave food when we needed it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2023-09-05

IRRITATING CALLS TO UPSELL SERVICE

"EACH ORDER IS ACCOMPANIED BY E-MAILS AND CALLS TO UPSELL TO SUBSCRIPTION SERVICE THAT IS MORE EXPENSIVE THAN THE MEDS I ORDERED.
EACH ORDER.
PHONE CALLS.
DO THE MATH PEOPLE - AT $14.59 PER ORDER YOUR UPGRADED SERVICE IS TOO EXPENSIVE.
EACH ORDER.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-05

Delivery process

"Order was made by E-mail. Notified by email that order was shipped. And then notified that order had been delivered. Quick and easy all the way."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-09-05

Easy to use website

"The medication for my cat was easy to order once I had the prescription and it arrived promptly. My only complaint is that I seem to be getting emails and phone calls about joining their program to save money. I find that annoying and intrusive, but otherwise this is a good place to purchase pet items."


Verified
5/5

2023-09-04

"Pet care did a fast and great job getting Sasha's food out. Only complaint it that when it was delivered the box was close to be opened at one end. Tape wasnt totally holding at one end and box was partially opened. Thank goodness it held off with the rain."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-09-04

Gratitude

"It is easy to order; easy for my Vet to send prescriptions; and quick to deliver. Prices as a member are so much cheaper than the Vet's office. PetCareRx is a blessing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-09-04

Delayed delivery

"Still not here. It’s been a week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-03

Great experience

"great service and product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-03

Great service

"Easy and efficient. Thanks "


Verified
5/5

2023-09-03

Excellent experience!!

"Website, shopping time and products were all excellent. Thank you!! Our dogs Love the treats"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2023-09-03

"The dog food was delayed in Henderson NV for some reason and when it was delivered it wasn't in a box like before. I don't know how the bag wasn't ripped. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process