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Product & services pricing
4.02/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-08-15

Great

"Reliable, friendly, excellent customer service. "

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Verified
5/5

2023-08-15

Had what I needed when I needed it

"Thanks PetCareRx for coming through with the medication I needed for my beloved pet. Great service, fast and easy. "

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Verified
5/5

2023-08-15

Great price.

"Easy to order and it was shipped fast."


Verified
5/5

2023-08-15

PetCareRx goes the extra mile!

"PetCareRx followed up with my vet to insure that the prescription could be filled. I greatly appreciate that! And the price was unbeatable. Great experience!"

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Verified
5/5

2022-05-29

Prices are good

"I have a membership with petcarerx therefore the prices I get are very competitive compared to other pet stores. I wish there were more variety in treats and dog food available"

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Verified
2/5

2023-08-14

Took a long time to get prescription meds from you!!

"Too long to get meds for my dogs! "


Verified
5/5

2023-08-14

Always Great

"I started this subscription three years ago and have never regretted it. They consistently deliver great products at a great price and in a reasonable time frame. "


Verified
5/5

2023-08-14

Happy with service

"Returns have been easy and deliveries have been when I need them. No issues so far, and I am almost a year into using my pet discount membership plan thru my job."

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Verified
5/5

2023-08-14

Great Service

"Everything was delivered in one box right to our door with free shipping. It's a great service and great quality products."

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Verified
1/5

2023-08-14

high prices on meds, high prices on discount plan, horrible customer service. Buyer Beware!

"Pet care RX reached out to offer me a free 1-year trial of pet care RX Plus. I accepted. First order went fine. Received my discount. Second order? I was charged $15 more than I would have paid full price elsewhere and was told for the free trial you only get two pets. I ordered for a different pet. Their solution when I said they could have warned me before they charged me all of that? Well, you can join again whenever you'd like! Thanks Miles. Second time they offered me a free trial it said the communication was from the owner. I accepted and explained what happened - it was not the owner. Customer service again. Next order went the same as the first, even though I put the right pet name. With the added benefit that they couldn't ever find my account because it was on a different email (I told them the email - they still couldn't find it and acted like I was making it up!). The third time I ordered, they couldn't get the communication from another vet that my prescription was okayed (I called the vet and they said it had been okayed) & my pet has now been waiting a month. When I went to check on the order today, it showed I had no account! BUYER BEWARE!"

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Verified
4/5

2023-08-14

Delayed on shipping but great price and quality

"Ordered dog food and a mystery dog toy and treat box. Was told the box was out of stock but then it shipped the next day. The dog food took close to a week to ship. Don’t usually have that issue but once the items arrived everything was great. Can’t beat the prices. "

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Verified
5/5

2023-08-13

Advantage multi

"I was able to get meds in a timely manner"

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Verified
1/5

2023-08-12

Rip-off

"Bought dog food on site only come to find out they changed the amount of my transaction somehow after I submitted the order only to find out later they charged my card higher than my orig receipt said.—Also 30% increase.
This should never happen-would not have agreed if knew before the substantial price increase. Like bait n switch but worse. Like company to reach out and explain this issue.
"

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Verified
5/5

2023-08-12

Quick and easy!

"Easy to order and eceived everything quickly!!"

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Verified
3/5

2023-08-12

Subscription is just so-so

"I received my order but it was very very slow. So be sure to order well ahead of the time you might run out.

Also, I contacted them, months ago, about the dented and leaking cans that I received but absolutely nothing was compensated for the cans that I had to throw out. Will not be renewing my subscription.
"

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