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Product & services pricing
4.02/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-08-24

very helpful

"questions answered quickly and informative."

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Verified
5/5

2023-08-24

My Pet Loves his New Food!

"I had a great experience with PetCarerx. I had to start my dog on a prescription food after he developed pancreatitis. Like all prescription pet food, the food I ordered was a little expensive and of course I was concerned that Patrick would not like it. Well, the little guy loves it and I feel so much better knowing he is now eating healthy.
Thank you to PetCareRx and to the great folks who helped me.
"

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Verified
5/5

2023-08-23

Good prices, fast delivery - save a bunch over Rx at the vet. The discount may be worth it, depending on your pet's Rx needs.

"Good prices, fast delivery - save a bunch over Rx at the vet. The discount may be worth it, depending on your pet's Rx needs."

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Verified
5/5

2023-08-23

Dr Marty Dog Treats

"Thank you for your prompt delivery this time! My purchases took longer to receive last time. Appreciate giving the discounts, as it helps especially when you’re buying a good number of items."

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Verified
4/5

2023-08-23

Cost

"Amount charged to my credit card was $6 more than the amount shown on the email I received."


Verified
1/5

2023-08-23

Still waiting

"I have not received my order yet. I’ve completed the tracking information but all I received was a request to join the premium group thing…. Not sure I’ll ever receive what I purchased…."

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Verified
5/5

2023-08-22

Efficient!

"Easy to order and good updates re: arrival."

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Verified
5/5

2023-08-22

Very easy.

"Whole process was very easy "


Verified
1/5

2023-08-22

Product not available

"I ordered a medication that ended up being unavailable. Obviously, the quantities aren't correct when one orders. Not impressed. "


Verified
2/5

2023-08-22

Delivery

"Prices for Rx are reasonable. Disappointed for awhile now on their shipping/delivery turnaround. Unless you pay for expedited shipping, which defeats the savings, it takes at least 6 days to receive anything. I’ve complained on deaf ears. "

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Verified
5/5

2023-08-22

Great service again!

"Always delivers. Very happy. "

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Verified
4/5

2023-08-21

Never could get back to company

"What I wanted, I found with PerCareRx at a very good price. Ordering online was as easy as others and my package came quickly. My only concern was the communication efforts of this company. While package was in transit I received a voicemail asking to call back. I did call and left a voice mail in return. I thought the need from them was about my order. Then I received a cute postcard to request I call. I did with no answer. If received emails with request to the same. I think this all is some type of marketing strategy. This incident it the reason for 4 stars. Otherwise, I'd give 5 stars for what I said in the first lines above."

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Verified
5/5

2023-08-21

Easy & Quick Delivery

"So easy to place an order and had a very timely delivery!"

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Verified
5/5

2023-08-21

Exactly what I wanted

"They had exactly what I wanted and at a great price. "

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Verified
4/5

2023-08-21

All went smoothly, although sales reps were pushy.

"My senior cat needed a one-time medication. I found what he needed on this website for a competitive price (a few dollars cheaper than my vet's price), so I ordered it. The order process was easy, as was the prescription verification process. I was called by a sales rep from PetCareRx, by phone, who tried to get me to sign up and pay for a yearly membership to the website. This would be great for anyone who has a pet that's on a long-term/indefinite prescription, but with my boy just needing this one-time thing, I kindly declined and that ended the call. After my cat's medication arrived, I received yet another call (which I did not answer), and it was a sales rep (yet again) wanting to follow up with me about my cat's prescription (probably another attempt at membership or maybe a review). I was a bit rubbed the wrong way by the second call; an email asking for a review or any comments/concerns is much more optional. One call is all you need."

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