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Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.76/5
Customer service:
3.74/5
Return/Replacement policy:
3.59/5
Featured Review


Verified
5/5

2023-09-07

thanks

"Thanks for processing the order"

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Verified
2/5

2023-09-07

Case was left outside in an extremely hot day. No online notifications from Fedx?

"Case of Rx dog food was left outside in an extremely hot day. No online notifications from Fedx?"


Verified
5/5

2023-09-07

RX delivery

"Very helpful in getting a refill from the vet."

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Verified
4/5

2023-09-07

Delivery failure

"My first purchase was delivered to the wrong state by Fed Ex and I forgot about it until I saw this survey. Customer service was helpful and will resend. Photo on delivery was of a different house "

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Verified
5/5

2023-09-07

Great service!

"Website easy to navigate and my items came quickly!"

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Verified
5/5

2023-09-07

PetCareRX

"PetCareRX always has what I need at very reasonable prices. I have saved a bunch of money using them. "

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Verified
5/5

2023-09-07

Exactly what I ordered and arrived on timr

"Customer service was excellent in helping me get exactly what I wanted. Thank you."

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Verified
5/5

2023-09-06

Wow!!!

"I almost forgot to reorder the fur babies monthly medicine but bevertheless, PetRx came through. Quick, efficient and timely. Love it!"

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Verified
4/5

2023-09-06

Took shipping a while

"Overall a good experience for my first time. They got ahold of my vet and I also called my vet so that helped. Shopping was kind of lagged. It took a week. "

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Verified
5/5

2023-09-05

Happy pup!

"Pet Rx had just what we needed! The prescription verification process was fast and our pup had her meds and her fave food when we needed it!"

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Verified
3/5

2023-09-05

IRRITATING CALLS TO UPSELL SERVICE

"EACH ORDER IS ACCOMPANIED BY E-MAILS AND CALLS TO UPSELL TO SUBSCRIPTION SERVICE THAT IS MORE EXPENSIVE THAN THE MEDS I ORDERED.
EACH ORDER.
PHONE CALLS.
DO THE MATH PEOPLE - AT $14.59 PER ORDER YOUR UPGRADED SERVICE IS TOO EXPENSIVE.
EACH ORDER.
"

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Verified
5/5

2023-09-05

Delivery process

"Order was made by E-mail. Notified by email that order was shipped. And then notified that order had been delivered. Quick and easy all the way."

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Verified
5/5

2023-09-05

Easy to use website

"The medication for my cat was easy to order once I had the prescription and it arrived promptly. My only complaint is that I seem to be getting emails and phone calls about joining their program to save money. I find that annoying and intrusive, but otherwise this is a good place to purchase pet items."


Verified
5/5

2023-09-04

"Pet care did a fast and great job getting Sasha's food out. Only complaint it that when it was delivered the box was close to be opened at one end. Tape wasnt totally holding at one end and box was partially opened. Thank goodness it held off with the rain."

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Verified
5/5

2023-09-04

Gratitude

"It is easy to order; easy for my Vet to send prescriptions; and quick to deliver. Prices as a member are so much cheaper than the Vet's office. PetCareRx is a blessing."

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