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Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.75/5
Customer service:
3.74/5
Return/Replacement policy:
3.56/5
Featured Review


Verified
2/5

2023-08-22

Delivery

"Prices for Rx are reasonable. Disappointed for awhile now on their shipping/delivery turnaround. Unless you pay for expedited shipping, which defeats the savings, it takes at least 6 days to receive anything. I’ve complained on deaf ears. "

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Verified
5/5

2023-08-22

Great service again!

"Always delivers. Very happy. "

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Verified
4/5

2023-08-21

Never could get back to company

"What I wanted, I found with PerCareRx at a very good price. Ordering online was as easy as others and my package came quickly. My only concern was the communication efforts of this company. While package was in transit I received a voicemail asking to call back. I did call and left a voice mail in return. I thought the need from them was about my order. Then I received a cute postcard to request I call. I did with no answer. If received emails with request to the same. I think this all is some type of marketing strategy. This incident it the reason for 4 stars. Otherwise, I'd give 5 stars for what I said in the first lines above."

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Verified
5/5

2023-08-21

Easy & Quick Delivery

"So easy to place an order and had a very timely delivery!"

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Verified
5/5

2023-08-21

Exactly what I wanted

"They had exactly what I wanted and at a great price. "

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Verified
4/5

2023-08-21

All went smoothly, although sales reps were pushy.

"My senior cat needed a one-time medication. I found what he needed on this website for a competitive price (a few dollars cheaper than my vet's price), so I ordered it. The order process was easy, as was the prescription verification process. I was called by a sales rep from PetCareRx, by phone, who tried to get me to sign up and pay for a yearly membership to the website. This would be great for anyone who has a pet that's on a long-term/indefinite prescription, but with my boy just needing this one-time thing, I kindly declined and that ended the call. After my cat's medication arrived, I received yet another call (which I did not answer), and it was a sales rep (yet again) wanting to follow up with me about my cat's prescription (probably another attempt at membership or maybe a review). I was a bit rubbed the wrong way by the second call; an email asking for a review or any comments/concerns is much more optional. One call is all you need."

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Verified
5/5

2023-08-20

Awesome dog food

"I’m never disappointed by the outstanding customer service that I receive from Pet Care Rx. Great products, service and shipping! What more could I ask for?!!"

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Verified
5/5

2023-08-20

Excellent Service

"I ordered medication from this pet care pharmacy and it was a fraction of the price I paid for it from my vet. I highly recommend it"

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Verified
2/5

2023-08-20

Who packaged this???

"This is the second time I've received the Cerenia 4-pill packs without their original boxes, with the large prescription sticker stuck OVER the openings to the pills!!!! The sticker is impossible to remove, and covers the part of each pill where you peel back the packaging to open it (pills are packaged individually). What the heck??!! PLEASE STOP DOING THIS!!!! I have to resort to using a small paring knife to get through the darn sticker to the pill, all the while hoping I don't damage the fragile, tiny, very expensive(!!!) pill in the process!!!!

Also, and I've complained about this before, you use a ridiculously oversized box to mail these which is a waste of precious trees! You could easily put these in a small padded mailing envelope! Honestly, do better with your packaging! (2 stars is only for the fast shipping.)
"

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Verified
5/5

2023-08-19

All is well

"Everything was great as usual "

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Verified
1/5

2023-08-19

Not good at all

"I never received my merchandise "


Verified
2/5

2023-08-19

Food Cans Dented

"Both orders of food I got were and are dented. Nothing of any kind of bubble wrap or packing to prevent denting. Dents can cause botulism, so most likely will think again before ordering as I’ve called twice about this, once before I even ordered and after I got severely dented and unusable cans. "

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Verified
5/5

2016-11-16

"Very pleased, everyone was very helpful. Thank you"


Verified
5/5

2023-08-19

Second order

"My second order went just as smoothly as the first one. Will continue to order from PetCareRx. "

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Verified
5/5

2023-08-19

Capstar for cats

"I was very pleased with your company. The prompt delivery of the product was great. I loved that I was called personally to tell me that my order has shipped and if I had any questions or concerns. Thank you so much PetcareRX. I will be recommending your company to other pet owners."

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