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Product & services pricing
4.02/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-08-07

Petcare RX provides good value and service

"I ordered prescription cat food and within three days of placing the order, PetcareRX had confirmed the prescription with our vet and the order was in my hands. PetcareRX has consistently been providing good values on pricing our pet supplies and quick shipping. "

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Verified
2/5

2023-08-07

Product Didn't Match Photo

"Collar was advertised with old outdated photo."

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Verified
5/5

2023-08-07

Great!

"Great prices and fast shipping "

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Verified
1/5

2023-08-07

Items out of stock at THE TIME OF MY ORDER

"I was told the product was in stock so I placed the order. I then spent $11 to send in the hard copy prescription. I called 2 times to find out if the prescription was received. No they could not confirm. Then I was told that item has been out stock since BEFORE I placed the order. They have no estimate when it will be in stock and I'm back at the beginning of finding the medication needed for my 15 year old dog. "

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Verified
3/5

2023-08-07

FedEx is not the Best

"FedEx left our delivery by the busy road. We had to haul heavy dog food boxes 1/4 mile up the driveway to get it in the house. Please consider using another shipping company or giving customers a choice."

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Verified
2/5

2020-05-12

called about a damaged order

"Was told I would get a response by following day, still awaiting a response, not happy I have to follow up now"

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Verified
5/5

2023-08-07

Great service

"Orders are confirmed and processed quickly, including those requiring prescriptions!"

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Verified
4/5

2023-08-07

Worthwhile Service

"PetCareRX served to be a worthwhile service in my instance where we needed dermalone for some skin irritation—something I’d normally get my our Vet’s office but we’re out of state for the summer. Our Vet cooperated by issuing the prescription when called by PetCareRX.

Service was very good and PCRX called to confirm details; my only star downgrade was for for the timeframe to complete, mail and get the product. If something was more urgent, I’d advise a local veterinary source.

But it’s great that the service exists and that the customer service is thorough.
"

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Verified
5/5

2023-08-07

My Go To!

"Excellent customer service, quick confirmation of prescription and prompt delivery!! "

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Verified
5/5

2017-03-15

Shipping Experience is Really Bad

"Once again I experienced slow shipping after vet approved. Used 5 stars since my 2 star rating was rejected???!!!"


Verified
5/5

2023-08-07

Top Notch.

"Great experience. Also wonderful customer service when I called about medications. I am happy not to have to drive to the vet or market for these services. Wonderful!"

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Verified
5/5

2023-08-06

Great service

"Fast and easy ordering and shipping. I love that I can get a discount on the food I buy. PetCareRX has the best prices."

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Verified
1/5

2023-08-06

Too long to get prescription meds.

"It took over a week to get meds. I can get elsewhere in two days. "

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Verified
1/5

2023-08-06

didn't get it

"I did not receive anything from you to rate"


Verified
2/5

2023-08-06

dog toys

"I ordered 12 of the Kong Moose toy (medium) and they modified my order to only 5. If they won't let you order what you want, it should say so on the website......limit to _______. Not happy with PetcareRX."

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