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Product & services pricing
4.02/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
3/5

2023-08-09

Eh

"We were looking for 1 particular item. This was the cheapest place offering said item. I ordered 4 things total, reasonably priced & they were delivered quickly. And then the emails started. At least 1 a day. The selection is limited & they keep pushing to join their club. Not cheap, either. I unsubscribed from their emails & received TWO emails, sent 5 minutes apart from this "Reseller Ratings" asking me to take this survey. Seriously, I'm done. I have other resources for the pet items I need. (And the smiley face at the end says this is a great story with comment quality. This should tell you something. If you already have a place? Stick with it.)"

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Verified
5/5

2023-08-09

Prescription dog food

"Great service, fast shipping. "

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Verified
5/5

2023-08-08

Happy about return of treats

"I was elected when I learned that Royal Canin Rx urinary cat treats are back in production. I received them promptly and the cats and I are contented. "

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Verified
5/5

2023-08-08

Great experience

"I would have ordered it a lot sooner if I knew it was such an easy and smooth process. Great customer service, quick delivery, ..."

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Verified
5/5

2017-08-22

Great service

"I really enjoy how easy pet care RX makes getting our pets prescriptions on time as promised"


Verified
5/5

2023-08-08

Wonderful

"Your representative was very helpful."

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Verified
5/5

2023-08-08

Always delivers

"I have had 45 orders in 5 years without issue. Completely reliable. "

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Verified
5/5

2023-08-08

Best Prices!

"Best prices for delivery of food"

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Verified
4/5

2023-08-07

Love the delivery….but wish the prescription process was clearer

"We really appreciate the home delivery, but wish the process of sending prescriptions was a little more modern / straight forward. Sending a hard copy prescription via mail seems outdated and unnecessarily slow. "


Verified
5/5

2023-08-08

friendly service

"i got a call from someone to correct an error on my order (my fault). friendly service."

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Verified
1/5

2023-08-08

Useless Company

"Useless, worthless, horrible experience that made me question why I ever signed up in the first place."

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Verified
1/5

2023-08-08

Poor Service

"I ordered medication for my pup. They sent an email saying they faxed my vet, but it didn't go thru. Called the vet, they said they were getting faxes, verified their fax #, and sent an email back to customer service with the correct info. They said they had tried to call and left a message. The time they had called was after they had closed for the day. Going on the 5th day when my vet still didn't have anything from them, I cancelled the order."

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Verified
5/5

2023-08-08

Car litter

"This is our third box from here, there are great"

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Verified
5/5

2023-05-05

Great service and pricing

"Ordering was easy, prices were great and shipping was fast.
"

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Verified
1/5

2023-08-08

Don’t hold your breath waiting for your meds

"Ordered a refill on amoxicillin clavunulate. Rep said I had 404 pills left so I said to send all. Order was taken and confirmation email sent. Several days later they said they were waiting for rx from vet. Why?? I had refills! Several days later they emailed they heard from vet and were preparing to ship. Several days later they sent an email saying they were out of my antibiotic and could not tell me when I would get my script. I called to ask when I could expect it and Rose said she would check and call me back. NEVER HEARD BACK. The next rep was ride and of no help. I’ve been waiting for over two weeks!!!!!! At this point I can tell you I will never order from you again. I don’t care if you have the lowest price, the incompetence and callousness of your staff is not worth any savings.
Where is my medication?????? Asking for my dog
"

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