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Product & services pricing
4.01/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.82/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-07-18

Great prices Speedy delivery

"PetCareRX always has fantastic prices for my dog’s favorite toys! Highly recommend!"

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Verified
5/5

2023-07-18

Great service and price

"As a my benefits member, I save about 30-40% on dog food that would normally be out of my price range. It’s high quality and what I want for my dog that I can get now at discount! definitely recommend. "

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Verified
5/5

2023-07-18

very helpful

"Everything has gone smoothly. "


Verified
1/5

2023-07-18

Poor customer relations

"I ordered product, they sent the wrong product, now I have to take my time to ship it back and wait for a refund!!"

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Verified
5/5

2023-07-18

Good service.

"I have always had good service with PetcareRX,"

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Verified
2/5

2023-07-17

Probably won't use again.

"I ordered with enough time to not run out of my dog's Cardalis for CHF. I wasn't informed for 3 days that my vet had not responded to authorize the Rx. I ended up having to call my vet and my dog went without her Rx for another 3 days after running out. When this had happen with a competing company prior to this experience, the competitor overnighted the Rx at their expense so my dog would not go without. I'll be sticking with that company."

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Verified
5/5

2023-07-17

Fast service!

"I was able to order what I wanted and get quick, free delivery!"

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Verified
1/5

2023-07-17

Terrible Service

"Because of a credit card snafu, I was charged 2 times on 2 different. cards. I have been trying since 7-7-23 to have them issue a credit. Been told twice that it was done. Then find out that it was not. Last spoke to a rep. this AM and she assured me, once again the credit for $104.00 will be issued today. Fingers crossed!!
I finally did receive the meds
"

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Verified
5/5

2023-07-17

Order quickly resent after FedEx claim number obtained

"Once I obtained claim number from FedEx for package not being delivered, the order was resent by PetCareTx. Should be delivered today by UPS. "

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Verified
5/5

2023-07-17

Fast Delivery, great price!

"Best price around and fast delivery! Very happy!
"


Verified
5/5

2023-07-17

Excellent as always

"Deliveries from PetCareRx always arrive on time and we've never had anything arrive broken or battered. "


Verified
5/5

2023-07-16

Speed of delivery

"Received order in 3 days."

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Verified
1/5

2023-07-16

Items not delivered

"Two items were not sent. I have waited a few days to see if they were shipped separately, but they weren't.

Contacting via website
"

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Verified
5/5

2023-07-16

Great online Store

"Very nice experience, follow up conversation to make sure I knew when it would be delivered. Great prices, I will be a return customer! "

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Verified
5/5

2023-07-15

Love it

"I just like to order , is reliable and good, thank you so much"

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