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Product & services pricing
3.99/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.76/5
Customer service:
3.75/5
Return/Replacement policy:
3.57/5
Featured Review


Verified
1/5

2023-08-04

Misleading order process

"You let my order process and then notified me that it was not in stock."

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Verified
1/5

2023-08-04

Did not deliver

"Ordered teething rings for my puppy that never came. The order just said “shipped” with no tracking so I waited two weeks and still no show. After calling their customer service I found out the product was out of stock and they refunded me without any communication whatsoever. It would’ve been nice to know via email/text or even on my order number on their website. "


Verified
5/5

2023-08-03

Quick & great prices

"Fast shipping and hassle free and awesome prices. "

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Verified
5/5

2023-08-03

Quality, quick shipping.

"The best thing I every has done was purchase pet insurance for my dogs.
The cost savings for just the medication is amazing.
Fast delivery, on time, never had a problem.
Good vendor to deal with, highly recommend.
Great communication.
"

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Verified
5/5

2021-08-23

Delivered with Care

"The price was reasonable, was kept informed throughout until delivery which was pretty prompt. Thanks. "

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Verified
5/5

2023-08-03

Great customer service

"Courteous and kind! Highly recommend!!"

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Verified
5/5

2023-08-03

Great service!

"Nothing but good things to say!"

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Verified
5/5

2023-08-02

Great veterinary and pet supply, awesome prices!

"Excellent prices and great customer service. Also many specials and coupons. Thank you, PetCareRX! :)"

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Verified
5/5

2023-08-02

Great service

"On time. Good product and price. Helpful with the vets."


Verified
5/5

2023-08-02

"I am so glad I found this company!"

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Verified
3/5

2023-08-02

Not great, but not horrible

"I was offered a 1-yr. Free petTx Plus membership which promised hige savings on petmeds. Forst transaction was fine. Save a little over cheapest outside seller, not that much, but more than PetRx would have charged without the membership. Second order - they showed me the discounted price as what I would be charged, then charged full price anyway (more than competitors) cuz was for a different pet (I have 4, but only listed 2). Turns out that for the trial, you can only get meds for 2.
When I complained initially and said "cancel" - deceptive - "Miles" simply replied "okay."
Then receieved another 1 yr. Offer qt a defferent e-address, qnd a differt rep offered a deal similar (can't rember if for 4 pets - doubt it. I have found that even WITH the discount I usually find cheaper prices elsewhere.
"

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Verified
5/5

2023-08-02

Great service and selection

"PetCareRX consistently provides exceptional selection and service. They delivery promptly and I have never had an issue with an order. "

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Verified
1/5

2023-08-02

Still haven't received medication

"Ordered medication on July 19th, still haven't been received. Not sure what type of USPS delivery option they chose for my order since it was free for me but this is horrible. I need this medication of my dog's severe hip displaysia. "

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Verified
5/5

2023-08-01

Rx order

"Staffed followed through with my vet in a timely manner. All arrived quickly."

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Verified
5/5

2023-08-01

Easy and fast reorders!

"I needed to re-order some thing, and I was able to go into my past orders find it, hit, add to cart, and check out. Fast and easy!"

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