"Pet care RX reached out to offer me a free 1-year trial of pet care RX Plus. I accepted. First order went fine. Received my discount. Second order? I was charged $15 more than I would have paid full price elsewhere and was told for the free trial you only get two pets. I ordered for a different pet. Their solution when I said they could have warned me before they charged me all of that? Well, you can join again whenever you'd like! Thanks Miles. Second time they offered me a free trial it said the communication was from the owner. I accepted and explained what happened - it was not the owner. Customer service again. Next order went the same as the first, even though I put the right pet name. With the added benefit that they couldn't ever find my account because it was on a different email (I told them the email - they still couldn't find it and acted like I was making it up!). The third time I ordered, they couldn't get the communication from another vet that my prescription was okayed (I called the vet and they said it had been okayed) & my pet has now been waiting a month. When I went to check on the order today, it showed I had no account! BUYER BEWARE!"

"Ordered dog food and a mystery dog toy and treat box. Was told the box was out of stock but then it shipped the next day. The dog food took close to a week to ship. Don’t usually have that issue but once the items arrived everything was great. Can’t beat the prices. "

"I was able to get meds in a timely manner"

"Bought dog food on site only come to find out they changed the amount of my transaction somehow after I submitted the order only to find out later they charged my card higher than my orig receipt said.—Also 30% increase.
This should never happen-would not have agreed if knew before the substantial price increase. Like bait n switch but worse. Like company to reach out and explain this issue."

"Easy to order and eceived everything quickly!!"

"I received my order but it was very very slow. So be sure to order well ahead of the time you might run out.

Also, I contacted them, months ago, about the dented and leaking cans that I received but absolutely nothing was compensated for the cans that I had to throw out. Will not be renewing my subscription."

"200 ml usually in stock, which we need for our large dog"

"great service, fast shipping."

"Always cheaper to purchase here and reasonable delivery time. "

"I was happy with the time it took to get my order. "

"My vet's office is always slow on authorizing prescription refills and you stay on top of it and keep me posted every step of the way. Thank you Team PetCareRX"

"Orders are processed, shipped and received very quickly."

"Great prices, fast delivery."

"Love this company and how they care for you and your pets.
I recently lost one of our dogs, and they did a credit for the balance of what was left on his membership. This steamed from an email just asking them to remove our pet from my profile.
Thank you again for your service"

"Always has fast service and good prices."