ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.99/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.76/5
Customer service:
3.75/5
Return/Replacement policy:
3.57/5
Featured Review


Verified
5/5

2023-07-24

Excellent company

"PetCareRX has the best prices and really great service. With five dogs, all with different needs, I shopped around and when I discovered PetCareRX I knew I'd found the company I'd been looking for. I'm more than happy to recommend PetCareRX and to give them 5 stars. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-23

Great customer service

"I received great customer service. One in particular person, Seri, was very helpful in making sure we had all the correct info to send request for prescriptions authorization. First time utilizing the service and was grateful for their understanding and patience in my lack of experience using their service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-23

Rapid Delivery

"Got everything very fast again. Great place to do business with again.
Thank you
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-22

Great delivery

"This was my first order so was not sure what to expect. Was kept me informed and it was delivered as promised. SRF"


Verified
4/5

2023-07-22

Thyroid Med for dogs

"Saved a lot money and it arrived quickly. Wished it had some instructions with it. Didn't know if pills could be placed in food or not or dog should have with food or without food."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-16

Cooper

"Cooper's prescription was reasonably price and service was quick. "


Verified
1/5

2023-07-22

They screwed up and no response

"They sent vet approval to wrong vet, I listed correct vet on my order. I replied to them via email about this and still no response, and my order hasn't arrived either. It's been weeks and nothing!"


Verified
5/5

2023-07-21

Received

"Service was fine wish we could get it quicker "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-21

Great customer service

"I’ve been traveling for a few months so had to use different addresses every month and Pet RX has been working with me every month to make sure my pitty has her meds every month. Don"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-21

Absolutely great

"The giant litter boxes, we're fantastic and came very fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-07-21

did not receive the items

"I have no ideas, never got email why it's delaying or what happened to my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-20

Excellent value and customer service

"We've been members for a while and have regularly found PetCareRx pricing to beat others' pricing. Also, we have consistently received excellent customer service. They work directly with our vet for prescription verification which saves us time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-20

Great communication

"They had communication. There was a issue with my vet authorizing the medicated food and was able to fix it on their own without much of my involvement, fast delivery. Very happy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-20

I’m loving it BUT _____

"I love it, but my dog Sophie love’s it more"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-20

quick delivery

"had my meds for my dog in 3-4 days
mike
st Petersburg
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process