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Product & services pricing
3.99/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.76/5
Customer service:
3.75/5
Return/Replacement policy:
3.57/5
Featured Review


Verified
5/5

2023-07-20

Record Time

"Not only did my item come in record time, but the team called me in transit to make sure that I received the correct item. They went above and beyond. I am so grateful!"

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Verified
5/5

2023-07-20

PetCareRX Delivers

"I've used PetCareRX for several years when purchasing my pets' medications. I always investigate other sites and stores before purchasing or refilling medications and always find that PetCareRX has the lowest prices with discounts and other benefits."

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Verified
5/5

2023-07-19

Great prices on most stuff

"Friendly caring folks if you reach out"

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Verified
5/5

2023-07-19

Great delivery timing.

"Great service. Appreciate the convenience."

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Verified
5/5

2023-07-19

"I've had great customer service and prompt delivery. Thank you so much! Ruth H."

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Verified
1/5

2023-07-19

It did not come

"My dog is in need dire of his medication! I went to the vet to get a weeks worth to get me through until they arrive. I tracked them and they never showed up!!"


Verified
5/5

2023-07-18

Great prices Speedy delivery

"PetCareRX always has fantastic prices for my dog’s favorite toys! Highly recommend!"

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Verified
5/5

2023-07-18

Great service and price

"As a my benefits member, I save about 30-40% on dog food that would normally be out of my price range. It’s high quality and what I want for my dog that I can get now at discount! definitely recommend. "

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Verified
5/5

2023-07-18

very helpful

"Everything has gone smoothly. "


Verified
1/5

2023-07-18

Poor customer relations

"I ordered product, they sent the wrong product, now I have to take my time to ship it back and wait for a refund!!"

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Verified
5/5

2023-07-18

Good service.

"I have always had good service with PetcareRX,"

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Verified
2/5

2023-07-17

Probably won't use again.

"I ordered with enough time to not run out of my dog's Cardalis for CHF. I wasn't informed for 3 days that my vet had not responded to authorize the Rx. I ended up having to call my vet and my dog went without her Rx for another 3 days after running out. When this had happen with a competing company prior to this experience, the competitor overnighted the Rx at their expense so my dog would not go without. I'll be sticking with that company."

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Verified
5/5

2023-07-17

Fast service!

"I was able to order what I wanted and get quick, free delivery!"

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Verified
1/5

2023-07-17

Terrible Service

"Because of a credit card snafu, I was charged 2 times on 2 different. cards. I have been trying since 7-7-23 to have them issue a credit. Been told twice that it was done. Then find out that it was not. Last spoke to a rep. this AM and she assured me, once again the credit for $104.00 will be issued today. Fingers crossed!!
I finally did receive the meds
"

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Verified
5/5

2023-07-17

Order quickly resent after FedEx claim number obtained

"Once I obtained claim number from FedEx for package not being delivered, the order was resent by PetCareTx. Should be delivered today by UPS. "

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