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Product & services pricing
4.01/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.82/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-06-20

"I ordered it and it came 2 days later. What else can Isay."

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Verified
3/5

2023-06-20

Delivery issues

"The medicine took a long time getting here when it was needed very soon"

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Verified
5/5

2023-06-20

fussy cat

"fussy cat will not eat the canned food. I was going to return it but package was delivery to wrong house"

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Verified
1/5

2022-10-25

I did not receive order

"Company shipped autoship even though it was paused. They want me to pay to return it even though they were in error. Terrible customer service!"

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Verified
5/5

2023-06-20

Thank you

"Arrived on time as needed. We couldn't get our dogs heart meds ever on time. As it was always on back order. A big deal having all we need right at hand gives our 14 year old Chihuahua a helping hand. Thanks so much!"

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Verified
5/5

2023-06-20

Excellent!

"Great service, quick delivery"

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Verified
5/5

2023-06-20

Great Customer Service

"The special diet wet dog food that my little fur kid has to have has been out of stock by the company for a couple of years. I wrote my email address in the “Email when in stock” box. I got an email saying that it was in stock and of course I ordered right away. PetRX was great getting my vet to approve the prescription and they shipped it right away. Emails with updates were fantastic. So very happy with PetRX!!! "


Verified
5/5

2023-06-20

As described. Timely and accurate

"Just as promised. The order was accurate and came in a timely manner. "

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Verified
5/5

2023-06-19

Fast delivery

"A little hiccup at the beginning. However there was very expeditious communication and very quick delivery. Thank you! "


Verified
5/5

2023-06-19

Helpful suggestion!

"Excellent service & suggested a generic equal to the expensive medicine I had been using for my dog. Saved quite a bit of money. Thanks"

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Verified
5/5

2023-06-19

Great communication!

"Our veterinarian was questioning our order a couple of times due to our pet's weight. PetCareRx emailed us at every step of the process to let us know what was going on. Great to deal with and love their purchase program incentives!"

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Verified
1/5

2023-06-19

Bad service

"Ordered 10 bags vet iq , skin and coat , basically for free shipping. They changed order and sent 4,
Without my permission and then charged me 5.99 for shipping. When you change someone’s order you should get permission . Will never again order from them. Period
It looks as if this morning there trying to say I ordered again , and send more that I have not even ordered, never again.
"

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Verified
5/5

2023-06-18

PetCareRX

"Ordered scripts for my female Aussie’s hind leg arthritis, decided not to get a membership with PetCareRX and just order the meds as a guest. They emailed me right back and said I could save $73.00 by becoming a member. The whole experience was very easy and I saved a lot of money."


Verified
5/5

2023-06-18

A+ All the Way Around

"The product was cheaper than anywhere else and it came quickly. I highly recommend Petcarerx. "

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Verified
3/5

2023-06-18

Not always good pricing

"I like free shipping for members, but even with member discount some prices are higher than competitor's regular prices. Some products don't have enough description and pictures are misleading. I don't feel the annual membership gets paid off. "

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