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Product & services pricing
3.97/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.76/5
Customer service:
3.72/5
Return/Replacement policy:
3.54/5
Featured Review


Verified
1/5

2023-06-17

Never received

"I ordered this right after going to the vet and them writing the perscription. Never got delivered and reached out to customer service email and never got a response back"

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Verified
3/5

2023-06-17

Petcarerx

"Considering I paid to be a preferred customer. I found something I needed at a lower price without being a preferred customer."

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Verified
5/5

2015-05-04

Great service and products

"Very satisfied! Arrived quicker than I expected. Will order again. Thank you."


Verified
4/5

2023-06-17

What I think

"Considering I live on the West Coast I always find the delivery really pretty good never had a mistake never got the wrong stuff never not got what I asked for so I happy"

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Verified
5/5

2023-06-17

Love PetCareRx

"My girl is on a Rx diet from the vet & PetCareRx always has her food in stock. It’s delivered 5 days later if that. They even contact my vet for the Rx & they’ve doubled checked with me that I placed an order for the safety of my credit card. Very happy with them. "

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Verified
5/5

2023-06-16

Prescription

"Great to work with!! Very kind & helpful!!"

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Verified
4/5

2023-06-16

Quick service. Still very expensive even with insurance.

"Service is great but pet meds are way over priced. "

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Verified
5/5

2023-06-16

Quick and easy

"Ordered prescription pet food. And the order got processed without any issue. "

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Verified
1/5

2023-06-16

Waited two weeks for an out of stock rx

"Urgent ear medication for my cat and a it's confirmed processing a week after purchase, a week after that on informed they don't have it and they'll get it to me in an indefinite amount of time, and if I have any questions to contact them. Yeah, refund, my cat needs medicine and their condition isn't getting any better without it. "

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Verified
5/5

2023-06-15

Always pleased

"I have used this site several times. Prices are fair and merchandise arrives in a timely manner and in good condition "

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Verified
5/5

2023-06-14

Satisfied

"Good service and prompt delivery."

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Verified
5/5

2023-06-14

!! Service is Essential !!

"Great communication between PetRX & our vet! Quick delivery. Awesome service by the PetRX team! "

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Verified
5/5

2023-06-14

Provided support

"Had to share a recent prescription, and thought that I could simply scan and email the prescription, but was informed that the prescription needed to be a hard-copy on file. After this info was conveyed, the address was shared without even asking for it. This was a very efficient interaction with customer service and would happily encourage others if they have questions with PetcareRx! "

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Verified
5/5

2023-06-14

Great service

"Quick shipping and excellent prices."


Verified
5/5

2023-06-14

Petplus perks for the win!

"Since signing up for petplus perks over a year ago I’ve lost count of how many people I’ve told about petcarerx. The prices are amazing and most of the time shipping is really quick. Some items I’ve checked on multiple times still seem to never be in stock but that’s ok I have plenty of other options to choose at way lower prices than chewy, PetSmart or the specialty stores near me. Very satisfied. Go sign up! "

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