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Product & services pricing
4.01/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
1/5

2023-01-09

The squeeker inside of the sloth was damaged, or broken!! It did not squeek

"I was very dissatisfied with the quality. The squeaker inside the sloth was damaged or broken as it did not squeek"

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Verified
5/5

2023-01-09

Helpful when need to contact

"Good communication regarding fulfillment and shipping. "

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Verified
5/5

2023-01-09

Great deals for our puppy

"Very satisfied with our first purchase and we will be back! "

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Verified
5/5

2023-01-09

Very efficient

"Speedy & courteous customer service."

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Verified
4/5

2021-04-21

Second timer

"Again, you had the product, when I needed it!"

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Verified
5/5

2023-01-09

No problems

"Shipped on time and I'm good condition"

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Verified
5/5

2023-01-08

Great product

"Company is quick and easy to work with "

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Verified
1/5

2023-01-08

Never again...horrible experience

"Placed an order on 12/25. Online it showed as 'shipped', email showed "preparing fulfillment". I sent a request on 12/29 about the status, received an email that the order was re-shipped and showed a higher total. Had to call, was advised that the order was sent to "fido" (warehouse) and on 12/27 Petcare was notified that "fido' declined the order. Interesting it was 'reshipped' after I reached out. But it wasn't really shipped on 12/29... my expected delivery date, not for everything I ordered, is 1/10. 16 days after I placed the order. Customer service talked in circles and weren't helpful at all. Then I get a call from a 516 area code, asking me to call them about my order. When I called there voicemail say you've reached the refund line and to leave a message. I thought great, now what. I called back and they were soliciting me to see if I wanted a year free something... I was dumbfounded and when I questioned them they just played dumb... I could go on but I will leave it at - I used to use them years ago and now I remember why I stopped and will never ever ever use them again."

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Verified
5/5

2023-01-08

Easy service.

"Very easy and good price for dog's meds."

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Verified
5/5

2023-01-07

Good value

"Had what I needed in stock "

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Verified
5/5

2023-01-07

Great and on time

"Great experience and easy to order!"

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Verified
5/5

2023-01-07

NO PROBLEMA

"NO PROBLEMS FOLKS, SOMETIMES THE SHIPPIMG BOX IS LIKE OVER SIZE BUT OTHER THAN THAT, NO PROBLEMS!"

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Verified
4/5

2023-01-07

Great Updates!

"I definitely knew where my order was from all of the updates. Price was good. Only downside is the daily calls/offers for a membership - could do without those. Thanks!"

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Verified
5/5

2023-01-07

IAMS dog food

"Good price and delivered in a very timely manner "

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Verified
1/5

2023-01-07

My shipment was delayed

"My doctors medication was delayed "

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