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Product & services pricing
4.01/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
1/5

2023-01-04

Haven’t received my order.

"I’m getting emails asking about how I enjoyed my order but have yet to receive it. It was confirmed 12/23. 12/29 it says label created. It’s 1/2 and still hasn’t shipped. "

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Verified
1/5

2023-01-04

Defective Product

"The Urinary Care Chicken Stew that was delivered was defective. I notified the company. They asked for a picture, which I sent. My request for either a refund or delivery of a product that is not defective is under review. "

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Verified
5/5

2023-01-03

Glad they had it in stock!

"Out of stock elsewhere, order processing went very quickly (prescription) and delivered in time!"


Verified
5/5

2023-01-03

Excellent service. Super fast.

"Good pricing. Super fast shopping. Highly recommend. Made it super easy. "

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Verified
5/5

2023-01-03

Good find!

"Much better price than from my veterinarian! Thanks!!"


Verified
1/5

2023-01-03

Not what I ordered

"I ordered what they pictured and they sent something else. Said I could send back, but I had to pay postage."

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Verified
5/5

2023-01-03

Nice customer service

"Ordered Heart guard. Service was speedy Item arrived on time pricing was good"

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Verified
5/5

2023-01-03

great service

"fast reliable service!
highly recommended
"

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Verified
4/5

2023-01-03

Find a new shipper!

"Post office delayed my shipment by four days. So very frustrating. The beautiful, wonderful and their (mostly) fine employees of the post office that has served Americans for decades is slowly being destroyed by greed (we know whose) and is getting worse by the day. I can't even get a letter out of Weatherford anymore and have to hand deliver to Fort Worth to get service. "

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Verified
1/5

2023-01-03

Still have not received the medication

"The shipping is so inconsistent I can’t adjust when I need to order the pills"

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Verified
2/5

2023-01-03

Recent Deliveries

"I am normally satisfied with the delivery. The last 2 orders I have received the packages were damaged. The content in the packages are cans of dog food and I received a few of them dented. One of them was crushed enough that the dog food in the can came out. Packages need to be handled better."

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Verified
3/5

2023-01-03

Slow, but correct

"All the items were delivered with no discernable damage, however delivery took way longer than expected, it took almost 2 weeks to deliver my order"

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Verified
5/5

2023-01-02

EXCELLENT SPEED SHIPPING

"I WAS REALLY SURPRISED IN DEALING WITH THEM. THEIR SHIPPING IS ALMOST AS FAST AS CHEWY AND AT THE SA,E TIME MOST TIMES THEIR PRICES OR LOWER. "

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Verified
5/5

2023-01-02

Great service

"Great service and thankfully my prescription pet food was in stock- it’s out of stock everywhere else- which it a huge concern because my pets need to stay in their specific diets. I signed up for their membership which puts my pets prescription food prices under what I was previously paying- GLAD I found petcarerx!!"

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Verified
1/5

2023-01-02

No package

"I never received my package and it has been a week. "