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Product & services pricing
4.01/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
1/5

2023-01-02

Bad shipment

"I am still waiting on my package to be delivered. It was supposed to be delivered the friday before Christmas. It is now the Monday after new year and still no package...hmm"

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Verified
1/5

2023-01-02

still waiting

"Nothing came yet waiting waiting"


Verified
3/5

2023-01-02

Delivery time could be improved

"I don’t think it was the companies issue, it was ups then usps that had an issue. Delivery time was over 10 days from shipment. "

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Verified
5/5

2023-01-02

Happy Customer

"Good price. Great product and speedy delivery."

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Verified
5/5

2023-01-01

Excellent

"Will buy again from petcarerx"

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Verified
5/5

2023-01-01

Great service

"I have a special needs cat and needed prescription good ASAP. Great customer service and quick delivery"

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Verified
5/5

2023-01-01

Understanding & Prompt

"Always have a very friendly customer care representative help me. Everyone has always been very understanding, & provided prompt service or resolutions. Plus I appreciate the honest pricing. I can better afford the meds my pets need."

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Verified
5/5

2022-12-31

Easy purchase

"Easy and pleasant experience with prompt delivery"


Verified
5/5

2022-12-31

Great price on litter boxes

"My kitties are enjoying their new boxes. They are very roomy, great price and great for organizing kitty litter tools."


Verified
5/5

2022-12-31

Order can on time as expected

"Pleasant and a phone call was made to let me know there would be free shipping "

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Verified
1/5

2022-12-31

Cancelled order

"They Canceled in 3 days no explanation "

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Verified
5/5

2022-12-30

So helpful!

"PetCareRX and their representatives went out of their way to make sure my dog got the medication she needed. It was so easy to get in touch with them and follow up. Megan Clapp was especially helpful and receptive. Thank you!"

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Verified
5/5

2022-12-30

Great experience

"The service was quick, efficient, my question was answered by a real person promptly, no wait time, and the meds arrived faster than originally estimated- during the holidays! We will definitely order again."

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Verified
1/5

2022-12-29

Still haven’t received my order from over 1 month ago

"Order has been “processing” since it was placed on 11/27. It asked me to contact my vet which I did, and the vet has sent the script twice. PetcareRX has gotten in contact with me by mail and phone to attempt to sell me on their subscription services, which I even agreed to eventually in hopes they would finally send my order. 2 weeks later, still no meds and order is still “processing”"

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Verified
5/5

2022-12-29

Excellent site & service

"This was my first time using PetCarRx. I am very happy with the ease of the site and the process of my vet prescription to their site and then my product came to my home quickly. "

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