"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"The discounts were great, fast shipping and excellent customer service."
"I had trouble transferring my dog's prescription over from one vet to the other and getting the medication sent in. Petcare RX was great and got the job done. Thanks, Petcare"
"Thank you for having one of the only two flavors that my finicky little guy will eat. It arrived fast and price was good! He’s a happy camper now!"
"Ordered heart medication for my pretty on 11/23/2022 and it is now 12/8/2022 and it is still not here. When I contacted petcarerx they told me to give it a few more days. This is totally unacceptable for medications that are necessary for the well-being of the animal. It was not a toy or some other non critical item."
"Both large bags arrived on time and in good shape."
"The title says it all. Shop around but you likely will buy here."
"A great resource for pet needs. I am a member and get free shipping on everything. Shipping is pretty fast. The website isn’t great for browsing but if you know what you’re looking for they definitely have the best prices in town. I get all my cat food here and it’s almost always $3.00 less than the big name websites and as a member I have no minimum for free shipping. "
"Love the company great customer service "
"PetcareRx had the only food my cats will eat, I couldn't get it from all the stores I tried, even chewy didn't have it. They delivered it within just a couple of days. "
"Smooth, polite and easy. Good"
"Packaging isnt so good. They make boxes out of cardboard and tape it together. In the past, i have had bags of dogfood lost because the box fell apart. I had to call and have it replaced...after being told they watched a video a saw my bags being packaged! This order made it ok. They do need to improve their packaging methods."
"Arrived fast. My dog loves these balls. "
"I ordered two automatic feeders for my dogs online. Everything was selected and paid for online with a credit card. A couple days later, I go to check on my order because I haven’t gotten a shipping notice and I need the feeders and I learn that they canceled my order. No email, no text, no phone call to me - just canceled. When I call the customer service line, they tell me that there was a “confirmation failure” internally on my order. When I challenged this explanation (because it sounded like a poor excuse) by pointing out that no one contacted me to confirm anything, they offered to let me speak to a supervisor. After placing me on hold, I was told that the supervisor was busy and would call me back. Conveniently, no one ever called back. Do not trust these folks with anything. With any luck, Amazon, Chewy and other online retailers will put this garbage company out of business in short order."
"Smooth experience would use again "
"When we order medicine OR prescription drugs online - it takes more than a week to get the consignment. Given the fact that these are prescribed items there need to be a distribution channel for speedy delivery. "