"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"tried to give a poor review due to shipping and it won't accept"
"I’ve tried to unsubscribe but I keep getting emails from you. PLEASE STOP!"
"Appreciate easy navigation and receipt of medication on timely basis. "
"I've ordered twice now from from PetRX and they have been wonderful to work with. I'd recommend them."
"I've been using PetCareRx for many years and it is one of the easiest sites to use. "
"I placed an order on Cyber Monday with a great sale price on the Fat Cat cardboard scratchers that my furbabies love… It was my first order with this company..Customer service was very pleasant and my shipment arrived in perfect condition. Will definitely order again!"
"They spelled my cats name wrong but other than that they were great. They loved it. "
"I re-ordered my dog's prescription but during the time it took to get to my home, she died unexpectedly due to an aggressive cancer that we didn't know she had. I called them to see how I could return the product, which I had not received yet. They told me to open the package up and then mail it back to them. They would not cover the return.
After the package arrived, I again contacted them. I was told the same thing - I had to pay for the postage to return the package. I asked for an address and noted there was nothing special about the address -- it was the same as the one on the package's label.
I went to the post office to return the unopened package. The post office clerk took it and simply scanned it, adding that I did not accept it.
I kept explaining to PetCareRx I would not be opening the package. There was no reason for me to open the package. I knew what was in it and my dog no longer needed the prescription.
I hope someone gives PetCareRx customer service people some training that unopened packages can be refused and returned to them.
"
"Directions to submit prescription was clear and accurate, I was kept informed of status, and the meds arrived just as promised. "
"Amazing experience! Super fast shipping!"
"Needed to refill my dogs prescription they had all the information and got it out qick"
"So easy! Good prices and fast shipping! Thanks "
"Experience was awesome. Fast service!!"
"I have had excellent customer service with this company!"
"The Mr Bill toys and Chuck It balls arrived promptly and in time to get them to my grand dog for Christmas. Happy dog!"