"It is very inconvenient to go to the vet, get a prescription for pet, mail in a paper copy of my pets prescription, wait to process, order, wait for delivery. I can skip several steps and get the prescription filled right at the vet. Your service is not worth the time and effort for the savings. It is equivalent to clipping coupons back in the day. Please work directly with the vets, have them fax a copy of the prescription to you directly, and skip the hassle that users go through. Basically, use the same process that human prescriptions use."

"Process made very easy to order and schedule prescription eye drops for my dog. Quality of product is great!"

"Very good service, but increased rates that actually were no cheaper than my local vet"

"I ordered twelve cans of dog food (Nitro ) shipping had thrown them around half were dented and one was open and ants were eating that can and all over the box had to throw away one can this is not the first time dog food can were dented and the box mashed. If you cannot ship without the package being trashed I will not order again"

"I called and used the chat line to find out about the back ordered meds. I was told I would get a call back and never did. I had to order from somewhere else.
Considering dropping the annual membership if I can't get meds promptly."

"Order was as expected and received promptly and at a lower cost than the local pet stores. "

"I still have not received my dog food order, it has been two weeks. Your customer service was not able to help me, and when they said they call me back I still have not heard from anybody
I want a refund "

"Delivered to my front step and t was on time. My dogs like the Diamond Naturals soft food. "

"I cannot change your policies but if I've gotten prior permission to get the drugs, heartgaurd and nexgaurd, I should be able to continue these prescriptions. Especially if the agency I previously received permission from is being sued by patrons, NOT this patron. "

"I am so thankful that I was contacted about joining your program. I have saved a lot of money and it is so easy to order absolutely everything I need. I am telling everyone I know that has pets about it and encouraging them to sign up and save as well."

"I have used this company since COVID and they have always had excellent Service, free shipping and always had what I needed in stock.. Thank You!!!!"

"PetCareRX got our kitty her med by working direct with the vet office and shipping out very quickly. We received notification of progress along the way, and received what she needed in a matter of a couple days! Amazing!"

"Took quite a bit longer than Chews to deliver. "

"We use authorship and it is always reliable and on time. Appreciate the hassle free/ worry free ordering. Great customer service."

"Never got my order
Never heard from anyone
Only told it was delivered "