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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.84/5
Customer service:
3.85/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
2/5

2024-07-06

Waiting...

"Still haven't received medication!"

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Verified
5/5

2023-09-03

So glad I found out about you !

"I’m so glad I found out about you. You deliver quickly and your prices are better than my local pet food store."

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Verified
5/5

2024-07-05

My, my, what a great service!

"I am always happy to do business with you."

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Verified
5/5

2024-07-05

Picky eater

"Received fast delivery for dog food for my little picky eater. Excellent service! "

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Verified
5/5

2024-07-05

Great customer service!

"Great customer service! I had some questions and customer service was very helpful and nice. I was informed and kept up to date with what was going on with my order. Would recommend "

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Verified
5/5

2024-07-05

Delivered

"Package arrived quickly with my complete order. Great prices and didn’t give up when my vet was slow to respond. "

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Verified
1/5

2024-07-05

Shipping

"At least 4 days late my pet needs this medication"


Verified
5/5

2024-07-05

Great

"I like the convenience of ordering online and PetRx made it even easier "

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Verified
5/5

2024-07-05

Glad I found the website!

"Super easy, great pricing, fast delivery."

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Verified
5/5

2024-07-05

Easy fast service

"I ordered the product, you contact my vet, it showed up at my home"

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Verified
4/5

2015-04-29

Good prices, speedy delivery and convenient

"Free delivery to our door with PetPlus membership. Prices on PetPlus used to be far better than elsewhere but now find their prices about same as products on Amazon. Overall, cost was still better as used new Bonus Points to discount further.
PetPlus Perks feature is of no use to our family for getting discounts as various merchants and wish PetPlus would stick to pet products only at discounts for reduced membership fee.
"

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Verified
1/5

2024-07-04

Delivery time

"I paid extra for next day delivery and it didn’t ship out until the next day and it should’ve shipped out the same day. I’m very disappointed. I’ve been using this company for a couple years now… And I’m very disappointed."

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Verified
3/5

2024-07-04

Slow getting order

"My friend and I were on the phone at the exact same time placing the exact same order and she got hers a week earlier than me "

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Verified
1/5

2024-07-03

Ignored

"I was sent the wrong cat food and told that the correct food would be sent or a refund given. I have heard nothing. I am on auto order and want it canceled!"

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Verified
5/5

2024-07-03

Amazing, I really love this.

"Delivery right to my door, the prices are so much better than the vet. Will forever be using this now"

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