"Always on time without order errors."

"One of the meds had a wrong dose"

"My dog's much needed medication arrived just in time! Price of meds were so much less than what I paid originally at my vet's office. So a win-win!"

"They deliver when you need them! They always communicate if issues arise to make sure my pet‘s medication does not lapse. "

"The meds arrived on time. PetCareRX called me because I had inadvertently ordered the same product twice. This was great customer service for me!"

"From the initial placement of the order through the processing to include verification with the Vet, the order was completed within the sale day. Following day received notification the order was being shipped. Consider this as an excellent processing of the initial order placed to quick turnaround. Thanks you for your efficient and fast response. "

"Came on time and complete order"

"I love their deliveries. I receive a package closely wrapped around the contents not in a big box that I have to figure out how best to recycle.
I highly recommend using PetCareRX for you pet care products."

"Normally I receive great service but this last time I was not happy. I usally receive phone calls each week reagding something or other from you. With this last order nothing and I didn't realize that there was an issue with the order regarding Belle needing to go to the vet before it could be filled until I finally called and was told an email had been sent. I found the email in my spam folder and it had been there for over a week. so I scheduled belle for her visit and then called and had to do this all over again. So the orginal order had to be cancelled then I had to redo, and there was an issue with that and so on. Finally got the order placed but during this time, I lost out on the rewards from Rakutan, which might not be alot to you but it all adds up. I haven't decided yet if I will continue to order her meds from you. I just don't understand why I didn't just get a phone call"

"FedEx provided incorrect status ("delivered", but no package). Package was actually delivered few days later (one day after I called PetCareRx). 2nd order was cancelled). "

"I did not get my order. Please resend."

"Fast and good price. Thank you!"

"This was my first time with PetCare RX. I was happy with the price and ordered 7 items, enough to get free shipping. To my surprise I only received 3 items and was charged shipping. I called about this and the staff person said that 3 was all they had. They were nice enough to refund me for the 4 items I didn't get and also my shipping. At other online stores, if they don't have the inventory they let you know at time of ordering. PetCare RX should figure out how to do this also. Now I'm hesitant about ordering something again. "

"Right product. Got approval from Vet quickly. Fast delivery."

"I was told you were refunding my money for a pet vari-kennel that was damaged and wrong color. And that it would take 5 business days. Well it has now been nine!"