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Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
2/5

2022-08-15

Late

"It was 4 days late and my puppy needed those flea meds immediately"

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Verified
5/5

2022-08-15

Great Customer Service

"Had a wonderful experience with the company. It's been a little while since I ordered from them and I had moved to a new address. They called to verify to make sure that everything was legit before completely placing the order. I keep forgetting that they carry more than medicine. I received Great products and great service. "


Verified
5/5

2021-03-09

Awesome as always!

"Always first rate! Great communication, product and efficient delivery : )"

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Verified
5/5

2022-08-15

Cotton Web 20’ and 15’ leads

"Perfect! I had no problems…I received them today. "

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Verified
1/5

2022-08-14

Do not stand behind their products

"Product arrived damaged. Refused to replace or credit "

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Verified
1/5

2022-08-13

Lousy service.

"Ordered a bag of prescription cat food from PetCareRX. They had the prescription on file as I had ordered it before. They notified me that everything was good and I should receive it in 5 to & business days. After 7 business days I had not received notice it had shipped but was told by customer service it had. I told them there was no tracking number associated with the order like there had been in the past. They said the vendor had shipped it. After 10 business days, I asked them to check with the vendor that they drop shipped it from. Later I called back to find found out they had canceled my order without notification by phone or e-mail and credited back my card. My cat needed this special food. I placed an order with Chewy.com and got the same food within 2 days. "

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Verified
5/5

2022-08-13

Easy, quick prescription order process

"Easy, quick prescription order process"

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Verified
4/5

2022-08-13

great

"Easy hands free purchase the only thing I would advise is that it shows four different products on the Tuffy's Gold dog food and you don't know which one your getting. Looks like. you will get the orange bag which would be my least favorite of the 4. But you get the green bag. So selection on the web site could be a better process but the rest was smooth. "

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Verified
5/5

2022-08-12

Excellent service

"I ordered a cat toy online because it was the best price from the other competitors, and PetCareRx also offered a discount. It arrived swiftly and well packaged. Overall it was an excellent buying experience."

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Verified
4/5

2022-06-16

Ordering online

"It was relatively easy and fast service
"


Verified
5/5

2022-08-12

My little dog prescrition med.

"I am a very happy customer with this company. Good services."

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Verified
5/5

2022-08-12

Best Prices for Tridexis

"The savings are appreciated I can purchase my dogs heartworm/flea prevention at the lowest price I could find.
Also good communication every step if the way.
"

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Verified
5/5

2022-08-12

Easy to use account

"Great auto replenish system. They even contact your vet to get approval for the meds. Price is also great!"


Verified
4/5

2022-08-12

Affordable petcare options

"I'm always pleased with the prices on petcarerx. I do find that the selection isn't as large as their competitors and shipping is much slower then their competitors too. However, if you're trying to save money and are willing to wait over a week for an item then you'll be pleased with petcarerx. "

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Verified
5/5

2022-08-12

Good service thank you

"Good service on time delivery thank you"

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