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Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
1/5

2022-08-11

Should’ve checked the stock first?

"Ordered and never got the food because it wasn’t in stock, which was fun. "


Verified
4/5

2022-08-11

The correct medication in a timely manner.

"After ordering medication showed up in three days."

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Verified
1/5

2022-08-11

Ignored my text

"I did not get my order when they said it was delivered - I called and was told to give it 7 days. The next day I received my pkg and immediately texted to let them know I received it. Well I got another order yesterday and was told to send it back - I guess I have to pay for sending it back."


Verified
5/5

2014-10-01

Ordering is so easy

"I love how easy it is to order meds for my dog. I just place my order and PetCareRx contacts my vet for the presciption. I don’t have to do anything. And, there's always a discount! :)"


Verified
2/5

2022-08-11

Outdated Perscriptions

"Ordered a prescription and PetCareRX called the vet and confirmed shippment. Easy. Ordered a refill for the same thing and I ended up needing a mail a physical copy of the original prescription, weeks after I originally placed the order. Luckily the prescription wasn’t for an emergency but their outdated method for obtaining prescription confirmation (they originally wanted a fax lol) cuts into the convenience of their service. "

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Verified
4/5

2022-08-11

Wish they had everything, with PetPlus, this has saved me hundreds.

"I have had a mostly great experience with PetCareRx as a Pet Plus member. PetPlus has allowed me to save money in the level of hundreds of dollars so far. I only wish - hence the 4 not 5 star review - that everything I could ever need were available through PetPlus and PetCareRx. Some supplements and drugs I have to get at the pharmacy that aren't covered by the program but are needed for my dog. Still, for anything PetCareRx sells..... with a PetPlus membership.... it has always been the best price. Always. Not sure the price is best without PetPlus, though. "

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Verified
5/5

2022-08-11

Best customer service IN YEARS!!!

"Made me feel like my order was a priority! I would have never gotten this script overnighted without their dedication to me getting it- lots of hoops they jumped through!!! "

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Verified
5/5

2022-08-11

Quick and Easy

"Order came right away and was the cheapest option after shopping around "

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Verified
5/5

2022-08-11

Great Service

"I have had great service with PetCareRX, orders have been sent really quickly. My dog is on a prescription for allergies and they have been really prompt with getting that out to me. The pricing for other items is better than others I have seen. I'm very happy!"

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Verified
5/5

2022-08-11

Customer service

"Easy navigation on website, great customer service, quick response "

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Verified
5/5

2022-08-11

Fatest Delivery!

"Every time I place an order it arrives promptly and in perfect condition! "

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Verified
5/5

2022-08-11

Excellent company

"Great price, good service, and quick delivery-everything you could want dealing with an online company."

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Verified
3/5

2022-08-10

Memebership/benefits

"I am not convinced that the paid membership really provides any savings. This last order I ordered a certain type dog food. I received the brand that I like but not the flavor. I kept it as she was out of dog food but for a paid memebership I would like to receive what I order and not a substitute that is a surprise."

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Verified
5/5

2022-08-10

Excellent!

"Quick and accurate service. Highly recommend PetCareRX"


Verified
1/5

2022-08-10

The Worst & Dishonest

"They sent me a wrong product. So ai contacted them, but they have not yet responded and corrected their mistake. They have not sent me a correct product or offered me for full refund. The worst experience ever. I do not recommend anyone to shop on their website."